Imposter Syndrome is something that almost EVERYONE experiences. Kendra has, Christine has, and our guest, Tara Wagner has too. So while everyone experiences it (or at least 70% of people according to studies), the important thing is you have to OVERCOME it, especially if you want to succeed in your business.
Imposter Syndrome often has you struggling with yourself – questioning who you are, are you good enough, and all of these fears and doubts that may be holding you back from showing everyone what a kickass human being (and amazing health coach) that you really are!
The definition of Imposter Syndrome is this, it’s the outward appearance of having it all together, while inside you feel sick to your stomach because you think that you are a fraud. It’s you telling yourself "I just need one more certificate and then I can launch this business. Or I just need one more training, or I need a couple letters behind my name." That's imposter syndrome.
In this episode we discuss:
- the definition of imposter syndrome
- the connection between ego and impostor syndrome
- can imposter syndrome be taught to go away?
- can you have imposter syndrome in the comfort zone?
- strategies to help imposter syndrome
- emotions vs facts
- 80/20 rule – 80% mindset, 20% strategy
Imposter syndrome includes personal and spiritual development to overcome it. And if you look at any well-known business owner or anyone you admire, you will see that their success didn’t happen overnight and it didn’t happen with them sitting at the back of the room. In order to grow, in order to be successful, you have to develop yourself and dig up some shit to find out how your emotions are getting the best of you.
Tune into our new episode with Tara Wagner to learn more about imposter syndrome – and best yet, how to overcome it!
Tara Wagner is a Belief Breakthrough Coach for self-employed women barely surviving their business. She helps you identify and overcome your old habits – both practical, as well as emotional and mental – learn a better way of approaching the work/life/family juggling act, and gain confidence in your new role in your growing businesses
Get Tara’s freebie, How to Grow Your Business by Growing Yourself: https://xotara.us/b2b
Connect with Tara Wagner:
Connect with us on social:
Kendra: Hey guys, what's up? Welcome to the 360 Health Biz Podcast. It's me, it's Kendra and sadly it is just me today. Christine is off gallivanting the world as per use, and I actually don't even know where she is right now, but I suspect she might be in Bali or at least on her way there. She is not going to be with us today but that's okay because I have a pretty amazing guest joining me today to talk about impostor syndrome.
Which I think is a very relevant topic for you, the health coach or you. Whatever type of online coaching you're doing because this is something that I've experienced. I'm sure Christine has experienced that, and you guys are probably going to be coming up against this on a regular basis. It is normal, but there's also some things you can do to overcome it, and that is who my guest or what my guest is going to help us with today.
First things first, I got an awesome review on iTunes and I just wanted to quickly read that out because we love, love, love when you give us reviews. That's actually a fantastic way to support the podcast. This is from Simply Will and she says, "These ladies are our key," I'm not sure if Simply Will is he or she, so they, These ladies are wonderful, true heartfelt educators. They really want to help you with your own health and clients. I love listening to them."
Will, we love that you love listening. Thank you so much for the review guys. If you want to take two minutes out of your day and go leave us a five star review on iTunes, probably the best way to help the podcast get out to more people. If you want to support the show, it only takes two minutes. All right, so let's get into our guest today. I'm hanging out here with Tara Wagner.
Tara is a belief breakthrough coach for self-employed woman barely surviving their business. She helps you identify and overcome your old habits, both practical as well as emotional and mental. Learn a better way of approaching the work life, family, juggling act and gain confidence in your new role, in your growing business. Welcome Tara, thanks for being here.
Tara Wagner: Thank you. And it's pronounced Tara.
Kendra: I'm sorry. I better get that out of the way right away, so Tara.
Tara Wagner: It happens.
Kendra: I'm sure that happens.
Tara Wagner: Thank you so much. I am just absolutely loving you guys and this podcast. I'm really happy to be here and talking about probably the biggest elephant in the room that nobody likes to talk about, so just get really uncomfortable.
Kendra: How did you end up in this space? I would love to know how did you even end up here?
Tara Wagner: Yeah. This is a lifelong journey for me that I've probably started when I was in middle school. Where really I struggled so much with my own stuff, my own problems were pretty much all in my head. I was just struggling with who am I and am I enough, and all of these fears, all of these doubts. It led me through some really deep, dark years and I had to find tools that worked for me. It was this long process of just learning how to free myself, because anybody who's been there, they know it's exhausting to be in a hot mess. It's so much work.
Kendra: It is.
Tara Wagner: I spent years just learning how to develop myself with the underlying purpose or goal of being just being free. That is my biggest value, I just wanted to feel free. As I started doing that, I've been an entrepreneur for 20 years. I had another business. I struggled in that business so much because of my beliefs, but total blind spots; didn't see it, didn't understand why I was struggling. When I finally burned out, I sold that business.
I basically gave it away just to be done with it. With through a few years of just introspection, deep healing, deep understanding, so much of my identity was tied up in that. It was just this time of really learning and examining that had come out of that first business. During that time, this was when blogging was taking off. I started blogging just as a personal blog. It didn't actually blog a lot of my own personal stuff, but blogged other things that I was doing in my life.
As I was doing this inner work, my life was obviously starting to expand as well. Because when you start letting go of all of the should'ves and the have tos, and the who am Is, and all of that, you start to do things that nobody else is doing or that you really want to do. You're not held back by anything anymore. I started blogging about our life and I started blogging about our parenting, and how we were doing all these different things.
But it wasn't really sharing how did I get to the point where I could do things so differently? How do you let go of anger and frustration towards your kids so you can be a patient parent? How do you let go of the fear of what other people think so that you can ... At the time, I have my entire front yard was urban homestead, right? Everyone's like, "Aren't you worried about what the neighbors think?" That kind of stuff.
My blog slowly started to transform. Then we went through the recession like everyone else, my husband lost his job. We decided to take it as an opportunity and travel. That's when I had a lot of people coming to us like, "How are you doing this?" Not financially, how are you doing this? Not practically, how do you run an RV but like, "How are you living a life that you want to live without all of this here?"
I just started coaching people on it. I was coaching people through parenting. I was coaching people through lifestyle, but really very quickly what it ended up being was coaching people through their own beliefs. Through that, I pulled all my tools together and realized that, "I actually have a process. I actually have a thing that I do when I uncover a block, or a belief, or a challenge." I developed that more fully and I continued my own learning, and my own research, and testing things on clients over there.
I've been doing this for about 10 years now, and just developed a system or a process that works, that helps you to identify what is actually tripping you up. Then change it and rewrite it without all of the years of therapy and the, not to say anything bad about therapy. I've used it, many people need it. But sometimes it takes you in circles instead of going forward and I needed something that was going to, I need to just stop navel-gazing.
I was at the point, in one point of my journey where I was like, "I can dig and dig, and dig, and understand all of the deep seated problems, and where they all stemmed from." But at some point, you've got to stop the digging and you've got to start moving forward. I had to very quickly because it's so easy for me to dig and go deep, and stay deep. I had to learn a strategy that was faster than that or it was just too tempting to stay in my mark.
That's what I did and I just continue to do it, and I love it. It's one of the things that I have never gotten sick of doing and talking about; is personal development and spiritual development, and how our minds work, how our bodies relate to that and then what we can do to actually change what's not working for us.
Kendra: I love that and I totally know what you mean about going deep but not actually fixing the problem. I think sort of talk therapy for example, is really beneficial to maybe just even uncover that because so many of us are just unconscious, to begin with. We're not even aware. But I went through the talk therapy thing and it was super helpful.
I realized all these things about me, but I got to a point where I'm like, "Okay, I get it now. I get, I have these things, but I need them to be fixed. I need something that actually helps me unwind this and form different belief patterns, right?"
Tara Wagner: Right. Exactly. There's so much benefit. I think one of the biggest benefits of having a therapist or a counselor is a safe place to go to process, and to be heard. For somebody to call you out and be like, "Whoa, Whoa, where we're going right now is not helpful. Let's steer in this direction." But just that space, we're lacking that conscious space where we can really talk about these things without somebody looking at us like we're crazy.
Even though every single person deals with these things, thinks about these things, feels these things. It's universal across the board and yet, if we start to talk about them, it's like, "Oh, she's crazy. Ooh, what's wrong with her? Girl needs help." Oh yeah, we do.
Kendra: We do need it, it's fine. I only wonder what people think about me when I tell them I have three counselors. I have a whole team of counselors with all the crap going on in my head. But I think when it comes to business, what a lot of new coaches, especially health coaches come up against is how much they get in their own way. I don't think people realize how much of online business in general is mindset.
Sometimes I say 80%, I'm pulling that number out of my butt but I think it's a huge portion of it. It's like, "Sure, you can learn the funnels and the sales, and the marketing, and all that stuff. But if you don't deal with your mindset and your blocks, and your limiting beliefs, you will just continually prevent yourself from succeeding," correct?
Tara Wagner: Yeah. You're not the only one that says 80%, it's kind of the 80/20 rule, right? 80% of it is our mindset, 20% of it is our strategy. You need good strategy but if you don't feel solid behind that strategy, you can have the best strategy in the world for a funnel. But in the back of your mind, if you're thinking, "Who the hell am I? I don't belong here. Nobody should pay me. This is complete crap. What am I doing?"
All of that is going to come out in that strategy and so your strategy is just going to flop. It makes a huge difference and no, it's not the only thing we need to address, but it is the thing we need to make sure is solid because it's the foundation. Anything you're building, if you're building it on a rocky foundation or a wiggly foundation ... [inaudible 00:10:21] foundations wiggle, a shaky foundation, it's not going to be solid.
You're not going to have a solid business. That was me and my first business. I had a great skill. I had a good business plan. There were holes in it because of my mindset that I didn't notice and I had potential. I had a great marketplace, I had great marketing, I was doing really well.
But I kept stopping myself because of what was going on in the back of my mind that I didn't even want to become conscious of. Because it was so uncomfortable to look at those ideas of like, "Am I good enough or who the hell am I? Or all of those things." All of the opportunity was there but I couldn't reach out and grab it, because my head wasn't in the right place.
Kendra: Yeah. Absolutely. That makes so much sense and I think a lot of listeners are going to have [inaudible 00:11:16] moments as we go through what we're talking about today. But can you clarify to our listeners, we're talking about impostor syndrome, what is that like, how does that actually manifest?
Tara Wagner: Yeah. Impostor syndrome is the outward appearance of having it all together, while inside you feel sick to your stomach because you think that you are a fraud. It is literally the thing, here's a great example. I see this one the most. Women will say, "I just need one more certificate and then I can launch this business. Or I just need one more training, or I need a couple letters behind my name." That's imposter syndrome [inaudible 00:11:56].
It's usually a rock in our stomach. It's usually a constricting healing in our throat or our chest when we think about putting ourselves out there or talking about what we do to other people. If we think about going to a network events and we just have the shrinking feeling of like, "Oh my gosh, that's where all the real professionals are. I don't belong there." That's impostor syndrome.
But the most important thing is that; outwardly, we look bad ass. We look hot, our stuff looks good. Inwardly, we're the hot mess.
Kendra: Right. Yeah. That's such a great way to describe it. You described it perfectly, especially for health coaches because I see it all the time. They get their IIN certificate or ITN, or FDN, or whatever it is, which really is enough education to be successful. But then they're like, "Oh well, I should get this certification. I should get a certified in essential oils. Oh, I need to do a homeopathy."
They just end up with 10 different certifications, yet they haven't taken any training on business. They haven't put themselves out there or shown up, or really taken any sort of action in their business because they're just waiting. They think they continually need more knowledge. But what I like to say is, I think an expert is someone who just knows a little bit more than someone else, right?
Tara Wagner: Right. Absolutely. The thing that we really get to understand is that we can't get to that expert status without actually taking the path, and putting in the hours and the real life practice. You don't get to be the best cardiologists in the world unless you put in 10 or 20 years of trial and error, and research, and testing things, and listening to your patients, and really delving in deeply into your craft.
But that means paying patience from day one. You don't get to do all of that unless you have real patience. It's the same thing with coaching or I see it a lot in photography, anything like that. Where if you really want to be the expert, the only way to get there is to get out and start doing the things that will bring you to that expert status.
Kendra: Absolutely. Yeah. It's exactly true. The only thing that's ever going to make you feel good enough and that you actually know a topic really well, is actually just getting out there and doing it. But I'll say, if you've gone to IIN or FDN or whatever it is, you already have everything you need. You already know so much more than the average person, you are an expert. You're only going to go up from there, but not unless you actually do the work.
Tara Wagner: Absolutely. Because the thing is, if we just allow that thought in the back of our mind of like, "I'm not there yet, I'm not good enough yet," it'll start holding us back. We'll sit in the back of the room when we're at event, we won't speak up. When we have a thought or when we're ... If we're at a party and somebody's talking about needing something or having some challenge with something that we can solve, we won't speak up to it, right?
We won't go after big opportunities. We will feel that insecurity and will lack that confidence in our gifts, in our current abilities. Then because of that, therefore never develop them to their full potential. We end up staying small or we end up playing, wait, how did I say this before? We end up staying small because we're playing small, right? If you want to be bigger, you got to play bigger. That's the only way. My husband, he does CrossFit.
He doesn't get to this point where he can with these big heavy weights, by lifting the small weights. He gets there by, he started with the small weights and then he got the bigger weights, and the bigger weights, and the bigger ... That's the only way to really grow, is to pick up something that is too heavy for your muscles. Literally that's the way our muscles grow is like, "Oh, this is too heavy. I need to send more resources to this area."
It's the same thing in our business. We will not grow without getting uncomfortable and putting ourselves into situations that [cause quarrel 00:16:10].
Kendra: Yeah. Absolutely. Can you speak a little bit to maybe the connection between ego and impostor syndrome?
Tara Wagner: Oh, it's one and the same. Okay, let me get on my [inaudible 00:16:26] a little bit. Here's my thing of impostor syndrome. It is an inherently selfish and self-centered experience. Because it is our mind saying, "The only thing that matters is what other people think of me." For everybody, especially those that are in a health business, you're here to serve other people. It's no longer about you. You get to get yourself out of the way.
You get to be imperfect. You get to get criticized. Sometimes, you get to make terrible mistakes and embarrass yourself because it's not about you. For me, ultimately we're getting deep on this real fast.
Tara Wagner: For me, impostor syndrome, it's ego. It is you allowing yourself to be self-indulgent and self-centered because you are taking your eyes off of what actually matters. You're here to serve other people. You're here to make an impact. That means even humbly doing so, you get to show up just as you are. You may suck at it and that doesn't matter because you are here to serve other people, not yourself.
Kendra: Yeah. I think a lot of it is like this maybe self-protection, self-preservation thing, right? Because getting out there online is really uncomfortable. Putting your shit out to a bunch of strangers on the internet is weird. That's not normal. We're in this first generation of people who are actually doing this, right? It's uncomfortable and your ego, your self-preservation wants to protect you and it's like, "Don't do that. That's scary. Keep doing it if you feel like it's safe," right?
Tara Wagner: Absolutely. I love that you called it that because I really dislike the topic of self-sabotage, because our egos are never trying to sabotage us, ever. Our ego is trying to protect us and our ability to meet our needs. What impostor syndrome really is, is a desire to be loved, to be appreciated, to connect with other people. Those are very legitimate needs. Those needs should not go anywhere and they're not going to go anywhere.
All impostor syndrome is, is a belief that those needs are going to be threatened if we show up to do this thing that we worry that we're not quite good enough for. That's all it is. It's a self-protection mechanisms to make sure that we can continue to meet our needs. One of the strategies that people really need to practice when it comes to overcoming impostor syndrome is look at, "What are my needs right now?"
Because emotions, the only thing emotions are, are signals of our needs. Unhealthy or somebody might call negative emotions, are signals of unmet needs or needs that are being threatened. Positive emotions are signals of needs that are being met. If we're feeling anxious, if we're feeling afraid, all that's telling us is, "I have a need that either is not being met or that is being threatened right now or I perceive as being threatened right now."
If we can identify what that need is and focus on meeting that need, a lot of times the fear will go away with it. Our mind just wants to know that we're not ignoring these other aspects that are really important to us.
Kendra: Yeah. Do you think with impostor syndrome, is that something that you can coach your clients to not have it all and go away, or is it something that you feel will continually show its head as time goes on, but you just have better strategies to actually deal with it?
Tara Wagner: It varies. I have seen it completely go away for some people. For most people, that's not the case. For most people, it just is a different experience. Instead of it being this, "Oh my gosh, what's everybody thinking of me? I'm terrified, I can't move. I'm paralyzed." Instead of it being that it's like, "Oh, there's that old friend again, he hi by and move on." It's just, Oh what's the word I'm looking for?
It's just weakens, right? It's lost its emotional charge. It's there but it doesn't have the same impact. Over time, depending on how much energy we put into cultivating the alternative, we can get to the point where it never comes up or rarely comes up. But that does take a lot of practice and a lot of focus.
Kendra: Yeah. I agree. I was having a conversation with a coach not that long ago and I was just telling her, because she's just like, "Well, I just need to do this and that I won't be scared." I'm like, "Do you realize that the fear doesn't really go away? Every time you do something new and you launch a new program, or a new service, or you make a pivot in your business, you're going to experience fear. It doesn't actually go away. You just get to the point where it doesn't hold you back from taking action."
She was like, "Oh, I thought it just went away." I'm like, "No, everyone has fear. Doing something different is always scary, but it's not like it just goes away for any of these mindset blocks we probably come across. It's about actively working on them regularly," right?
Tara Wagner: I think what happens when you do get to the point where you're really practice and you're really competent in something, what happens is that the fear shifts. You don't perceive it as fear anymore. You have the same sensations but it's not fear behind it, it's excitement, right? Because they're so closely related in the body. The only difference is, what's the thought like pushing that sensation out.
That's really what happens. Before this podcast, I felt the same thing. I was like, "Ooh, I got some butterflies. Oh okay, my throat is tightening up a little bit." That's just my signal of, "Oh, I'm doing something fun. I'm doing something good." Because if I'm not feeling that, I'm not challenging myself, I'm not putting myself out there. But now instead of 10, 15 years ago, that would've been like, "Oh my gosh, I can't do this. My throat's going to close up, I'm not going to be able to speak. I'm going to make a fool out of myself."
All of those thoughts would have come with that sensation. Now my automatic habit when that sensation comes up is, "All right, take a deep breath. Let's center ourselves. Let's remind ourselves why we're here, who are we here to serve? What are we about?" And it shifts. That sensation where it would have lasted, honestly, I probably would've felt it like three days prior to the interview and then just been sick all the way through it.
Now it's like 30 seconds and then it just shifts right back into like, "Where are we going from here?" It's just an experience and you don't have the meaning that we applied to it. Like, "Oh man, do we love to apply meetings to things that aren't always that meaningful."
Kendra: Yeah. So true.
Tara Wagner: You mentioned earlier too that, oh-
Kendra: Go ahead.
Tara Wagner: You mentioned earlier that it was so common. One of the things that I like to point out to people is, it's incredibly common. The research that's been done on it says that probably about 70% of people deal with it at some point. Then it comes up any time you are doing something new and big, which basically means if you're doing something of value. What I try to remind people is that, the 30% of people who aren't experiencing this are probably ... They're not superhuman person who just has it all together.
They're probably the portion of the population who are calling it in. They don't have big goals, that are not pushing their boundaries. They're not getting outside their comfort zone. They not trying to make a difference. They're waking up, going to work, coming back, watching TV, going to bed, repeating, right? These are people who are in a comfortable place. The reason why it is so prevalent amongst entrepreneurs is because you are constantly pushing at that boundary, you're constantly putting yourself into a new position.
It's like once you make it to five figures, then you're pushing six. When she make it to six, she's like, "Can I do multiple six." You're always, always, always expanding, which I think is a really good thing. There's three things in life that will grow you. I call them people growing machines. One of them is marriage, the second one is parenting and the third one is owning your own business. All of those will require you to not get comfortable.
You have to continue trying new things, put yourself into new situations. As soon as you have it figured out, something changes. It's just the nature of what we're doing. It's important to understand that if you're feeling it, it means you're on the right track. Because it's the high achievers that feel it the most. All of the research will show that every high achiever will feel impostor syndrome.
I always tell people, "Congratulations. You're in good company. That means you're actually doing something about you."
Kendra: Yeah. Oh, I love that. That's so interesting. Yeah, speaking to the people who are living inside their comfort zone, there's nothing wrong with that. A lot of people, they just put comfort and security really hard values, and I hear your dog. That's totally okay and that's fine, but if you want to have a business, you can't run an online business while just hanging out in your comfort zone.
It just doesn't happen. It's really important to realize that you have to get comfortable with being uncomfortable.
Tara Wagner: Exactly. Those are my thoughts, exactly. We get to ... Okay.
Kendra: Cute dog.
Tara Wagner: She's just a menace. She's just been such anxious little girl since our other one passed.
Kendra: Oh, that's sad. Oh, oh.
Tara Wagner: Now she's happy. She's on my lap.
Kendra: That's good. We are dog friendly here on the Health Biz Podcast.
Tara Wagner: I'm telling you, it's like a toddler. You can leave them home alone but they're just as needy sometimes.
Kendra: So true. I would totally think that would be true.
Tara Wagner: Yeah.
Kendra: All right. Let's talk about some strategies because I think now we've shown the audience that what they might be feeling and now we've given it a name. Because they've probably experienced those things, but maybe they don't know that it's a thing. It's impostor syndrome and that's something that we all go through, especially as high achievers.
When you coach people, what type are you getting doing visualizations, are you reframing beliefs, are you doing meditation stuff, what does that look like?
Tara Wagner: When I'm working one-on-one with somebody, it's going to be very unique to their personality and what really speaks to them. But when I'm talking about it like this, there's a few things that I like to teach. The first thing is that, in order to do any of this work, we have to detach our emotions from the work you're about to do. It's very important to remember that feelings are not facts.
We really love to glorify them in our culture. We really love to talk about them as though they're just so amazing. They are important, but they are not as important as we often say they are. The reason that we need to detach them is, because as you're going into impostor syndrome, you're going to come up against some stuff that does not feel good.
It's important to take a stance of non-attachment in that, so being able to observe the feelings and not believe the feelings, right? Because otherwise what happens as we start digging into this stuff, we hit on something that feels terrible. Then we just wallow in it and we feel terrible, and we quit our business. Instead of, "Okay, I'm noticing this feeling and what's that telling me about my deeds, how do I want to approach this, oh, isn't that interesting?"
Kind of going into it like a curious observer and just watching what comes up as it comes up. We really need to look at this from a more logical place, because impostor syndrome is so emotional. It's so untrue and so bringing in that logical mind is really important. That's always the first step of, just mentally prepare yourself. I know it's not a very practical step.
Which is kind of mentally prepare yourself of like, "Okay, some stuff is going to come up, how do I want to deal with that when it comes up? What do I want to say to myself or remind myself when I start to feel maybe some shame or anything like that, that might come up as I'm digging into this process?" That's always the first one, to kind of set that intention of, "I'm in control here. My emotions don't get to tell me what we're doing."
Kendra: Yeah. I love that because it's like, just because you think it doesn't mean it's true.
Tara Wagner: Absolutely. Amen. Hallelujah. I need it on a t-shirts and a tattoo, and a business card to pass around to a lot of people I know.
Kendra: Yeah. It's so true.
Tara Wagner: I'd like to coach people that we know.
Kendra: Yeah. I love that and that was one of the first things I learned when I started doing talk therapy. I was like, "Oh, just because I feel this and it's having this effect on my, physically and emotionally doesn't mean it's actually a true story." A lot of times it was not a true story. It was just some random story I had created in my head that wasn't actually true.
Tara Wagner: Exactly. It gets imprinted because of a situation or maybe messages that we just repeatedly heard. But that doesn't make it real, especially when most of those messages were created from the mind of a child. It didn't have all the understanding. They didn't understand the difference between I did a bad thing and I'm a bad person. We take in these messages from a really limited and sometimes worked perception or perspective.
Then we just go about believing that they're true, because the mind is actually designed to reinforce its own beliefs. Everything that has seeds, it will say, "Oh that, I'm going to use this as a way to reinforce my belief." If it sees something to the alternative, if it sees something that contradicts its belief, it'll just call that the exception to the rule. Like, "Oh, that's just that one."
It's like if somebody gives you a compliment and you're like, "Oh no, but I really suck. I was good at that, but I really actually suck at this," right? That's just what your mind does. It will hold on to its belief and so you just continue to believe that belief that you believe it. We never questioned that because we're not taught to question our thoughts and our emotions.
A lot of times, we're either taught to ignore our emotions or we're taught to glorify them. There's no middle healthy ground of, yes, our emotions are signals that we need to listen to, but we need to make sure that they're not running the show.
Kendra: Yeah. Something came to mind when you were saying that and I think this is a quote from maybe Louise Hay. That was the first sort of mindset book. It's called, You Can Heal Your Life. It was the first mind that really started to make me realize that I was manifesting some certain things that I might say, I was having the same experience overall with dating and relationships.
I just couldn't find one and I eventually realized that it was me perpetuating that situation. I think what she said is that, "Your beliefs form your reality and then your reality confirms your belief." It just this vicious cycle, if you continue to say, "There is no men in this town, I'll never find a relationship. I'm never going to find someone to love. I'm never going to find someone to settle down with."
I'm just going to keep having that experience. Then that's just going to reinforce what I believe about relationships, right?
Tara Wagner: Because how can we see anything if we're wearing a blue tinted glasses? Everything we're seeing is going to be blue. How could it be anything other than that until we realize, "Oh, I've got these blue tinted glasses on me, let me take these off and then see what it looks like."
Tara Wagner: It's, how could it be any other way, that's just the mechanisms of the brain. That's just how your mind works. It's not a bad thing, it's a little outdated and it doesn't grow with us.
Kendra: Yeah. Exactly. There was one belief that I come up all the time and it's just so funny because I get people saying, "I can't raise my prices because people in this area can't pay that." I'm like, "Do you realize that's just your perception, you actually have not seen into those people's bank accounts. You have no idea what they can and can't afford. That's just something you're telling yourself. You're telling me in this whole city of 200,000 people, that you can't find 50 people to pay for your services? Think about that."
Tara Wagner: Exactly. Now if you live in a town of 100 and it's in the middle of a low income, sure, I'll give you that.
Kendra: Yeah. Totally.
Tara Wagner: But you're right, the majority of people are surrounded by opportunity. I was in my business, right, but you just can't see because you can't see past your own nose, really.
Tara Wagner: Yeah. That first step is really about setting that intention. The second step is about digging into the experience of impostor syndrome itself. What I tend to tell people to do is journal about it. The reason that I like pens and paper journaling is it slows you down enough, that you can actually get into more of the unconscious or even just the less conscious, right? Not necessarily unconscious, but things that we can zoom my life, we're just typing answers out.
Asking ourselves the questions of, "What was the situation where I was experiencing this, or what situation am I afraid of that might bring this up? What are the thoughts around that situation? How do I feel, how does my body feel in those situations? What are my beliefs or my worries, right?" Because sometimes the beliefs are completely unconscious. We might really be aware of them and we might be completely unaware of them, but the worries not so much and that it's often really closely related to the beliefs.
What am I worrying about is going to happen. For me, I always had this thought in the back of my mind. I don't know where this image came from, but this is just the way the brain works. I pictured people with pitchforks running me out of town, I have no idea why. I live in a big city, I must've seen something somewhere as a child. I have no idea.
Kendra: It's funny.
Tara Wagner: But impostor syndrome, it looked like a crowd of angry people, maybe with pitchforks or maybe just with this, but they were just charging me out of town, that's what it was for me. Spend some time, really understand the entire experience that you're having around it. Oftentimes, you're going to see some things come up that you weren't even aware of. Many times, not always, at least a layer of that impostor syndrome will fall away or it'll get a little bit lighter just through the awareness of it.
You'll have kind of an aha moment or you'll realize how silly it is to think people with pitchforks are going to come after you, and you can talk yourself down from the ledge a little bit. Then from there, it's really about looking at the impact that it's had on you. I will take people through some exercises and generally I will have people do this on their own. Because if we have somebody watching us during this process, what will end up happening is, we'll filter.
I would never have told anybody 10 years ago about people with pitchforks. I barely could admit it to myself, I'm not going to tell someone else even if it was a therapist or a coach. Just taking the time to look at these things yourself and look at, "What impact has this had on me, where would I be in my life right now if I didn't deal with this?" Now, this doesn't mean that where you are right now isn't good enough.
If I look at it, I'm like, "Well gosh, I would've probably still been in my other business and I probably would've scaled that, and kind of glad that I didn't do that." That's not the point though. The point is to realize just how much further I could've been as a person or in my own personal goals if I didn't have this thing just dogging me all the time telling me, "I'm not good enough, I'm not good enough," and constantly holding me back.
Because for most people, impostor syndrome looks like going 70% of the way, right? Never really giving it your all and then being able to blame that when you don't actually experience success. "Well, I didn't do this. I didn't do that. I could've done it, but didn't." It keeps us in that safe comfort zone, right? Really looking at those things and looking at how is this causing you harm, how is it trying to keep you safe but really keeping you from the things that you've wanted.
Where could you have been in your life at this point if you had dealt with this five years from now? This is a little bit of a painful step for people. I actually will tell people, "If you don't know that you can do this objectively, if you really think that it might spiral you down a little bit, don't do it." It's not a necessary step but I find that it helps to create the motivation to stop ignoring the problem, right?
Because then it's like, "You know what, am I going to allow the next five years?" There's a difference between living five years and living the same year five times, which one am I going to allow? "Do I still want to be dealing with this in five years or do I want to really confront this?" They said, "Take it head on and change it." Hopefully the answer is, yes.
Kendra: Yeah. I love that because I think pain is a big motivator, right? People make decisions and take action based on emotion more than they do anything else. For me when I started my business, I just had a knee injury, I was working in forestry. I was trying to be a professional skier, all of which I needed my knee for. I was like, "I need to do something else," so I started an online business and it was terrifying.
But the fear of, "If I don't do this, I'm not going to have a job. I'm going to have to move back to the city, from the beautiful small towns that they live in because there's no jobs here," right? That pain was such a big motivator for me and so I think it can be a really good motivator. But you're right, people have to be okay with going into a dark place.
Tara Wagner: Yeah. It's not appropriate for everybody. There's been times in my life where that was not what I needed to do, and so have a level of self-awareness of like, "Is this going to be helpful for me?" But don't shy away from it. We live in a world right now that is all about fluffy mindset work and like, "Let's stroke the ego and make ourselves feel good." That's not real mindset work.
Real mindset work is to look at all sides of it and develop ourselves even when it's tough, even when it's messy, even when we really don't want to get up early and meditate. It's about doing the things that don't necessarily always feel great. Again, we don't want to wallow in it. Feelings aren't facts, but we do want to use the mechanisms in our brain. There's two things that motivate us, pain and pleasure.
When it boils down to it, we're just big giant mammals and it's pain and pleasure, and so use both of them, right? The next thing that I'll have people do is look at, where might you be without this, what could be created, what might happen? Again, this is the same thing. Some people will avoid this question because it's too scary. That's okay, take the steps that you can take and be okay with that.
If you can't take the big giant leap forward, pull a Bill Murray, take the little tiny baby steps and then guess what? If you're hiking up a mountain, right, when you get halfway up, the second half doesn't look that far away anymore. It doesn't feel that big and scary. Take the step that feels okay now and be at peace with that, and come back to the next step when you're ready to come back to the next step.
If that's six weeks from now or six months from now, or two years from now ... I hate to break it to you but you're never going to stop growing and you're never going to get there in this lifetime. The whole point is to just do this work. So just do the work and make peace with the fact that you're not going to have it all together. None of us do, we like to look like we do on Instagram.
Kendra: Absolutely. I love that analogy because I'm a crazy mountain woman. It's so true, when I hike mountains where you're at the bottom and you're like, "Holy fuck, that is a long way off." But you gain elevations so quickly, even when you're hiking super slow. All that matters is that you're putting one foot in front of the other and you're moving forward.
Tara Wagner: Yeah. If I were to stand at the bottom of a staircase and be like, "I need to get to that top step in one stretch," I'm going to hurt myself, right? But if I get to the first step and I'm like, "Oh, that's a little closer and that's a little closer, and that's a little closer," but we don't do that. We're living in a culture right now of instant gratification and so if you don't get there overnight, we think that we're failures.
I would encourage you to look at any successful person that you admire and find them in a podcast, in a book, in a blog post, in an interview talking about their journey and their mistakes, and how long it took them to create that overnight success. Because it's just not real. It's just a fabrication of our current media right now, and it's not intentional.
It's just the way that things look and the way our brains perceive them. It's doing more harm than good if we're not paying attention to it.
Kendra: Yeah. I think comparison is a really, we all do it. It happens and [inaudible 00:42:59] easy when you're new. You're like, "I'll have health coaches look at my business," and they're like, "You put out so much content. It's crazy, I just don't know how you do that." I'm like, "Yeah, because I have a whole team. The only thing I do and my business now is create content, my team runs the rest of the business for me."
Four years ago, I was doing everything so I wasn't everywhere and I was struggling to get content out. It's just like you can't compare your business to someone else's who's at a different place in their journey. Nobody really blows up overnight, I don't think that happens. Maybe it's happened to the odd person, but it's like they [inaudible 00:43:34] the exception, the way up.
Tara Wagner: If it happened to that odd person, were they able to sustain it?
Tara Wagner: Because most of the time, I think of this all the time, I'm like, "Would I be ready if Oprah called?" I don't know where I heard that question. It wasn't my question, heard it somewhere else. But I'm like, "Oh, snap. No, I wouldn't." Then my next question is, "Okay, what would take me one step closer to being ready when Oprah called?" Because the truth is, that kind of success you've got to build up to, it's like the muscles in the gym, right?
You can't go in and lift a 400 pound weight without putting in some years of practice to get to the point where you can sustain that type of success. It's the same with our business. I know that people hear this all the time, "Don't compare your beginning to someone else's middle or end." But what I want people to do when they are doing that, to keep it practical. Because it's not very helpful to say don't compare, because our brains are actually designed to compare.
We're going to compare, we're not going to stop it. Compare better. If there's somebody in your industry that you admire, you love their business, you love what they're doing and you want to do what they're doing, scroll back on their Instagram feed to when they started and compare, "Okay, what were they doing then and what am I doing, did this work for them? Where did they really start to gain traction and what were they doing around that time?"
Learn from those things, but learn from their beginning. Actually do the work to compare yourself to the right place in their trajectory.
Kendra: I agree.
Tara Wagner: Because in 10 years, they're going to now be 20 years ahead of you. You're going to always feel like you're chasing something, instead of just learning the things that you need to learn to build the business that you want to build.
Kendra: Yeah. I love that actually. That's a really good idea because yeah, it's true. We do compare ourselves regardless, but we're all different people and we're all in different places. We should use comparison maybe as a tool to grow or as [crosstalk 00:45:33] right?
Tara Wagner: Leverage it. It's going to happen, you're going to compare so learn how to do it in a healthy way. I actually have a whole video on this, on YouTube of, I think it's called how to stop comparing. But really it's about how to do it better, how to make sure that you're doing it in a healthy way. One of those ways might be, put some freaking blinders on, then subscribe from these people.
It's just not necessary and you're losing your voice trying to emulate someone else's. But when you do compare and do so when you're feeling healthy, right? We all have days when the last place we should be is on Instagram, looking at our competitor's feed. Then we have our days where we're like, "We got our shit together, we're feeling good, we can do this."
Use those moods to do that research and learn what worked for them and how can I apply this to my business. Leverage what's going to naturally happen in our brains to benefit you, versus harm you.
Kendra: Right. I love that. What would you say is one thing, one small step that our listeners could do today to maybe help with this situation with impostor syndrome?
Tara Wagner: It's not a small step. It's probably the most important step and that is; practice the shit out of it. Everybody wants to say, "Oh, that's not me. I'm just not good on Facebook live, that's just not who I am. I'm not a public speaker. I'm an introvert." I'm sorry, I'm going to lay down some tough love here. Introvert does not mean social anxiety. Introvert does not mean shy. Introvert does not mean you can't run your business.
Introvert does not mean you cannot be a great speaker. Introvert means after you do those things, you need to go rest because you're tired. You just gave all your energy away. That's what introvert means. We need to practice the mindset that we want to emulate because all of our mindsets, whether it's impostor syndrome or some other fear, or overwhelm, or whatever it might be, all they are is habits. You're not faking it till you make it, you're practicing a new habit until you develop it.
That's all it is. Outline literally, "What would I do without impostor syndrome? If I loved and approved to myself, even though I had gaps; skill gaps, experience gaps. Experience gaps, things that I'm not happy with. Even if I had those things, but I still liked myself. I still knew I was in the right place, doing the right thing at the right time, what would I do? What would I say? How would I show up? How would I hold my body? What would the expression on my face look like?"
Then practice that. Practice it in your bathroom, practice it before you get on a call. Practice it before you go to a networking event. Practice it before you get on an airplane. Literally practice who you want to be. Because who you are right now is only that, because you've done decades of practice. Thankfully, it doesn't take decades of practice to change it around, it might just take a few conscious efforts for you to really start seeing that traction.
But that is the most important thing. Mindset work really truly, does not happen in your mind. It happens when you hit pavement, when you start putting it into real life. If you're not doing that, you're not going to see changes. You can journal, you can meditate. I'm a big meditator, don't get me wrong. But if you're meditating to change your personality or to grow as a person, it's not going to happen until you practice those things.
Your body needs to experience it for your mind to finally fully get it. There's no other way around. I wish there was, I wish I could make it easier. It's going to be awkward and you're going to hate it, but that's why you practice in your bathroom first. Then you slowly just [intro 00:49:35] way into the next little step.
Kendra: Yeah. I love that. I love the idea of practicing for who you want to be. I noticed actually, just sometimes there's a small things that you can do too. I noticed that I became way more confident when I stopped working in front of my desk in my pajamas. Every day I get up, I make myself look nice. Nice, like I'm going to a job. At the end of the day, I clean off my desk, I wipe it down, I clean the office.
I make everything look professional and I get up like I'm going to a real job every day. Because before, I used to just hang up my pajamas in bathroom all day. I'm like, "That didn't work for me."
Tara Wagner: It's so true because, again, what our body does, our mind is interpreting. If we're showing up in our PJ's and there's nothing wrong with that. I've had years of working in my PJ's. I got a lot done, I created some success and it was awesome. But there will come a time in everybody's business where you'll notice that what got you here, won't get you there, right? You'll have to make some sort of shift and I had the same shift.
There's something magical about putting on your best pair of shoes when you're just going into your home office. You step into bad-ass mode, like, "I've got my boots on, we're going to kick some butt today." It's the same as, if you just start smiling, right? It changes the way that you feel. What we do affects how we show up. Absolutely, take a shower, do your hair, do your makeup. It doesn't have to be like the full thing.
But if you're showing up as your best damn self, if you were really owning what you do, who you are, how you do it, what would that look like? Maybe that is yoga pants, rock on but do it consciously. Consciously create that mindset because what's happening right now is, the mindsets getting created. Everything we do is created in the mindset. But most of the time it's just unconscious. It's haphazard, it's kind of thrown together and it's usually not very helpful.
Kendra: Yeah. I totally agree. I love that. When I work with people I'm always like, "Tell me what your perfect work day looks like. What are you doing, what do you do when you get up in the morning, what types of appointments do you have?" It seems to be a really hard question for people to answer, because they're not even really sure what, maybe even they want that to look like.
Tara Wagner: Yes. Or don't even know what it could look like. I remember that question being asked of me and it took me years to be able to create my ideal routine. It really happened because of trial and error, like, "Well, let me just start with this and see how that works. Oh, you know what? This is really causing a problem. Let me shift that." Again, these things take time, there's no overnight success in our morning routines either.
But there's just something powerful about consciously designing what we want to live, what we want to experience. Like I said, it's not easy. I think that it can be easy but it's probably not going to be for most people, because we're not very enlightened beings and so we're going to bring all of our challenges into it. That's what makes it not easy. But if we can just make peace with that, the process starts to unfold and it gets easier. Even though we're doing all this hard work, it just doesn't feel the same way anymore.
It doesn't feel as hard. It's just like going to the gym. You don't love it at first but you keep going because you know you need it. After a while, you want to go, you crave it. You still love it, like, "I will still rather be in bed at 4:30 in the morning," but I get up and I meditate because I know I'm going to feel good later. It's the same thing, we put in the work now for the benefits down the road.
Kendra: Yeah. I just really love when people realize that they can create and design their own lives in whichever way that they want to. We see so many people in victim mode who think everything's just happening to them, and I can see that in someone and just feel sad because I'm just man-like. If they just took personal responsibility and started being aware of how they were creating their own experience, they could have their dream life, right?
Tara Wagner: Yeah. Exactly. That really brings it back to that value of freedom for me. That's really where I was, of just feeling trapped to my own thoughts and emotions and so many people don't realize they're even trapped. That is the one thing. If I can leave one message on this world when I die, it's that, it's up to you what you perceive 100%. I'm not even talking about law of attraction and attracting what you desire or anything like that.
I'm talking about just basic brain mechanics. What you focus on is how you feel. You can literally create pretty much any personality you want, any outcome you want, if you're willing to put in the work and do it. If there's something in your life that you don't like, you can change it. If you're willing to do the work now, that work might be easy for some people and hard for other people based on where you're starting.
But it's still ultimately a choice. If it's not serving you, if it's not serving other people, when are you going to let it go?
Kendra: Yeah. Totally. Oh, love it. I love it. Well, can you let us know, Tara, how listeners can connect with you and learn more from you if they wanted to do some of this work?
Tara Wagner: Absolutely. I actually have a workbook that I put together that you guys are welcome to have. If you go to xoTara.us/isworkbook, so impostor syndrome workbook, what I've actually done is take in and broken down eight steps. Some of which we've talked about today, some of which we haven't, that people can walk through to start this process. Really in a powerful way, I really tried to put some real coaching in there.
I tell people all the time, "I'm a tough coach, not a fluff coach." I didn't put a lot of fluff in there. It's real practical, tangible steps to really give people some guidance on like, "What can I do with this, how can I really overcome this?" It's xoTara.us/isworkbook. They can download that for free. You can find me on YouTube @TaraWagner and I do weekly coaching videos there, so lots of practical, tangible stuff.
I tried to keep it really down to earth because I know how frustrating it is to talk about mindset and then walk away and go, "But how do I do that?" Then Instagram @TaraWagner, as well.
Kendra: Cool. Yeah. We will make sure to link to all of that in the show notes. I was just creeping on your YouTube channel. It looks like you've got lots of great videos there. I'm a big fan of YouTube so I was like, "Yeah."
Tara Wagner: You do?
Kendra: Awesome. Well thank you so much, Tara, and thank you to all our listeners. We appreciate you hanging out with us and having this very uncomfortable, but hopefully enlightening conversation. Make sure to connect with Tara if you are noticing that in yourself. I'm sure she has lots of fantastic tips in her free workbook. I will see you guys in a week from now and in two weeks from now, hopefully it will be me with my compadre, Christine again. Hopefully she'll be back from gallivanting the world. Thank you so much guys, and I'll see you guys in the next episode.
In my five years as a health coach, I created and successfully launched five different group programs! And in my experience doing this and also from the fact that I also launched a few failures, I have learned there is an optimal timeline that's really important for you to stick with if you want to successfully launch and monetize a group program with your health coaching clients. And trust me, you do want to make money when you launch your group program because they are a ton of work.
When it comes to group coaching programs, I see a lot of health coaches jumping the gun, meaning that they are creating and launching a group program before they are ready and before they have actually validated it. This results in limited sales that leads to frustration, poverty, and even something I call "launch trauma". In order for you to be successful launching a group program, you need to make sure you are in the right place in your business journey or there is a very likely chance that this isn't going to be successful for you at all.
In order for you to determine if you're in the right place to even start considering launching a group program, let's sit down and answer the following questions.
1) are you working with private clients?
2) have you been working with clients for at least a year?
3) have you generated at least 10 testimonials from clients who have seen results in your signature coaching program?
4) are you generating at least 4 to $5,000 per month with coaching clients?
5) are you actively working on building your email list?
If the answer is no to any of these questions, that tells me that you're probably not ready to launch a group program, even if some other expert has told you otherwise.
If you haven't worked with any private clients and you don't have experience, that means you haven't gotten a result for anyone. That also means you don't actually know the questions that your ideal client is asking. You don't know what areas they need the most help in and the areas that they are challenged with more than others. I know there are so many different online experts out there that just rave about the financial gains of doing a group program. But if you don't have the experience, if you don't really know your ideal client and the questions and concerns that they have, then you don't really have a leg to stand on. In the journey to launching an online group program successfully, you need to start working with private clients. You need to validate your method. You need to get them results. You need to tweak your program and make it the absolute best before you even consider launching a group program.
I truly believe you need to be working with clients privately for at least a year before considering launching a group program. Because not only does it give you the time to get experience, to increase your confidence, to learn the things about your client, but also it gives your clients enough time to actually experience the result. Because as you know with health, it can be complex. There can be a lot of trial and error. There are people you're going to work with who are going to get results slower. And if you don't work with people for long enough, then you don't really know all the trials and tribulations that can come up as you try to work with someone to optimize their health. So I would say a year is enough time to see the deficiencies in your method, and there's always going to be some, none of us start out perfect, so that you can tweak them, make it better, and ultimately create a better method that you can actually sell as a group program.
Next we're going to discuss testimonials. Testimonials are so important. Think of the last time you bought something off Amazon. You probably scrolled down to the reviews and you looked in and saw what other people were saying. And if you saw a higher amount of bad reviews versus good reviews, then there's a good chance that you decided not to buy that product and you started looking for something different, right? The same goes for your signature coaching program. You need to prove to the buyer that you can actually get someone a result. And when it comes to testimonials, the more the better. But I think at least 10 is the minimum you need to have before considering launching a group program.
Now if you're totally confused what I mean when I keep saying signature coaching program, don't worry. Check out my video How to Create a Signature Coaching Program for Your Health and Wellness Business to learn more.
In order to be successful in launching a group program, you want to have some level of financial stability. This is because it takes the exact same amount of your energy and time to sell something that is $300 versus something that is $3,000. So if you don't have financial stability and you're struggling to pay your bills, a group coaching program is not the right way to go because it's going to take you so much more work and so much more effort to actually generate enough money to feel financially comfortable. But if you focus on working with higher-ticket coaching clients, then it's way easier to hit the amount of money that you need to pay your bills, have a little bit extra, and to feel comfortable with your financial status.
My last point is about having an active email lists or actively working on building one. This is incredibly important. When we sell a group coaching program, because it is a lower priced program, it's always going to be less than your private coaching program. So you're going to need to sell that program to more people. You don't need to have a massive list to be successful selling a group program. I only had 500 or 600 people on my email list, and I made a few thousand dollars, when I launched my first group program. But you do need to have a list to have people to sell to. But the success of you launching a group program and then future group programs is directly correlated with the size and the health of your email list. So if you don't have a list or you're not actively out there trying to build your list, then I would say this is not a great time to launch a group program. I would continue to work with private clients and focus your efforts on building that email list. And if you're interested in growing an email list but you don't know where to start, you can check out my video called How to Grow an Email List Fast as a Health Coach.
The truth is there is no exact timeline formula when it comes to launching a group program. Me personally, I think it took me about two years before I launched my first group program. So it's going to be a little bit different for everyone, and that's okay. But if you follow this timeline, you will be on track and you're way more likely to have success when it comes the time for you to launch a group program.
Okay we can’t contain our excitement! We are launching the 360 Mastermind - a life-long commitment to yourself and a year-long commitment to our method.
What is a mastermind you ask? It’s a small groups of people who have similar goals and who come together in regular intervals to brainstorm and evolve together. Running a business by yourself can be lonely, isolating and scary as sh*t. So instead of being on your own and trying to figure it out on your own, you don't need to rely on just your one brain. In a mastermind, you have a group of brains that all have their own experience, that have all invested in different educational pieces, who have had different experiences. There's so many ways that a mastermind program can catapult your business. Professionally it helps you grow, but then the emotional piece is huge which impacts both your professional and personal development.
Kendra and Christine met through FDN but quickly became business besties. They started with running a webinar series and then moved onto the 360 Health Biz Podcast. These biz besties talk on Voxer, vent to each other, reach out for support, run ideas by each other, be each other's biggest cheerleading squad and now together, they want to be YOUR biz bestie, YOUR cheerleader and YOUR business coach.
The 360 Mastermind includes three pieces of continuous education: private coaching, hot seats, and two retreats. It’s a 12-month business coaching and personal development program that will help you power-up, move past your internal B.S, get accountable, master online business strategy and DO the work you’re afraid to do so you can access the life you have always dreamed of.
Join before November 15th and we cover the cost of the 1st retreat! If you pay in full, we cover the cost of BOTH retreats! The program officially starts January 19, 2020. Interested in learning more about the 360 Mastermind? Check out the details here
Say hi on social:
Instagram . Facebook
Kendra Perry Instagram
Christine Hansen Instagram
Kendra Perry: Hey, hey everyone. Welcome to another amazing, as always, episode of the 360 Health Biz Podcast. I am one of the cool hosts, Kendra Perry, but the even cooler host [inaudible 00:00:00:15], and it is Christine. She is my Biz bestie. She is my biz rock and my biz family. It's just the two of us today. We are going to be talking about a topic that we're very passionate about, and that we want to really share with you, and something that ... This is something you guys actually might be missing in your business life.
We really want to help you see how much this thing can really help take things to the next level for you. Not only professionally, but emotionally, okay? This can actually prevent you from self-imploding and having a nervous breakdown.
Christine: Yeah, I agree.
Kendra Perry: So we're going to be talking about three community biz besties and basically masterminds. Because we know as entrepreneurs, it's lonely, right? It's isolating. Usually, we are trying to build our empires from our home offices, or coffee shops all by ourselves and our friends and family don't understand what the fuck we're doing, and usually they don't support us, right? Do you agree, Chris?
Christine: Yeah, I totally agree. I mean, Kendra and I we ... I think everyone who's been listening for a while and knows that we have this super close relationship, and we are business rocks to each other because there are times when you need to vent, or when you don't see your blind spots. And so, having a community is just so, so, so important.
And so, we want to talk a little bit about masterminding and what it is, why that community is so important. So let me walk you quickly back to what a mastermind actually is. And it sounds like this evil kind of thing. Like this I'm going to take over the world kind of thing. It is a little bad. But basically, it's been going back for eons of time. You can think about King Arthur and his round table.
You had these, basically, these communities, these small groups of people who had similar goals and who were always in a position of influence, or who wanted to have same goal, who would come together in regular intervals to brainstorm. So to basically see how they could evolve together. And it's basically, instead of being on your own, trying to figure it out all on your own, you don't need to rely on just your one little brain. You have a group of brains that all have their own experience, that have all invested in different educational pieces, who have had different experiences.
So we bring it down together to entrepreneurship who've been working with different clients, who've maybe already built this six-figure or seven-figure business, who have had their own coaches. All of our experiences are different. And so basically, you get the benefit of all of these different brains helping you to basically evolve and to become a better entrepreneur yourself.
So you also had people like Henry Ford and American presidents, and all kinds of people who've had this concept forever. And I think if you're one of the people who've mentioned it a lot is Napoleon Hill, who is Think and Grow Rich. So you should have read his book if you haven't yet. That is basically what we're doing.
So personally, I've been in a few masterminds in my career. Some have been led very, very well. Some may be not so much for me. But I have to say whatever the experience was with the coach, and I'm going to go back to that later because it's such a huge question of trust. What has always been life changing for me was the connection I made with the other members, always.
So the first time I joined a mastermind was in my first year in business that is back in 2015. I still I'm in regular touch with the people who were in that group because we bonded so much. Here's the thing, you need that connection. You cannot do it alone. And sometimes you stay in the abyss of hopelessness because you had a bad month, or because you had a comment hearing again by your family most of the time. And it's just when you need that support network, and that's what a mastermind is providing you with.
And then on top of that, you have blind spots. So very often you cannot see them. It's impossible. But you have a group of other people who are shining their light on you with so much love and experience, and they will see it, and they will tell you, why don't you do this? It seems so obvious. I've just been in Tuscany a couple of weeks ago for four days of masterminding with a group of women. And not to say that it only has to be women. It can be men and women, or mixed, or whatever.
One of the first things we did was we really opened up. We really went deep, and we talked about the good and the bad and the ugly. And it immediately created this bond. I wasn't ready to quite share until the very last day, but that was when I had my breakthrough because I felt stuck with my company. I hadn't realized that I had this block of developing further.
And as it is, now I have my team. I have a licensing format for my company. It's going to grow. But I wasn't ready and I would never have done it if I hadn't had the support of that little group. And so, that's how masterminds can be. They can be online, and they can also be in person. They can be focusing on certain topics, and they can also be focusing on you. And here's the amazing thing. Sometimes they do all three.
So sometimes they have topics of continuous education each month, and they might have something that's called Hot Seats, which basically means the light is on you. You bring your question to the table and everyone will help. And then sometimes they also combine in person meetings. And here's the drum roll moment because Kendra and I, we are hosting a one year 360 mastermind in 2020, and it has all three things.
So you have continuous education. You have hot seats where it's just about you. You have one-on-one coaching by the both of us. So we have very different brains as you know, but we have both geniuses now elements. So you have both brains. And we also have two in person retreats where you actually get to meet the tribe in person. And I can tell you there's nothing like in person meetings.
Kendra and I we've only met after knowing each other for like a year for the first time, and yet I think it still brought everything to a different level. We'll just see each other for the second time in a couple of days and I can't wait. It's just different sharing some food together, and having that chat and looking into each other's eye and just be like, "Oh, it's just different."
Kendra Perry: Yeah, you can really vibe off the energy of a group when you're at those in person events. Personally, I think you can build a business all by yourself without a community, without a group of likeminded entrepreneurs with similar passions, similar goals. But I think it's going to be really hard, and I honestly think it'll take you longer.
I really credit the fast growth of my business to finding a group of people to actually bounce ideas off of. When I first started out, I mean, I'm from a small town. I don't know anyone with an online business. My friends who I've had for years still don't really get what I do. They have no idea. My parents were not supportive. My partner at the time was relatively supportive, but I couldn't talk to him about it because he was a mechanic. And he was like, "What are you talking about? You can't talk to me about this. This makes me feel crazy."
So I felt like I was spinning. That was really difficult because yeah, like you said, you have blind spots. Or sometimes you're trying to decide between three things and you can't. You're so indecisive. You're like, "I don't know. Is this better? Is this better? Is this better?" And yes, we have to test everything. But sometimes it just helps to be able to talk about that with someone else.
My first experience meeting that type of people was going to a live event. I flew down to LA for a conference after I joined the transformation, or the Institute of Transformation Nutrition. I met a few women there at this event, who I'm still in touch with. They are still health coaches running their online business. We still keep in touch.
One girl I became very close with and we literally just faced with message all day, and that was so helpful because I'm just like, "What about this? And what about this?" Because it's such new territory. And it is very isolating because you're usually not getting the support of your outside community because they don't get what you're doing, and they want you to be safe. And starting your own business is not the same option, right? And obviously, there's a lot of weird conditioning and beliefs around small business, right?
So it's not their fault. They just want you to be safe. So I have that experience and that was really awesome. And then I eventually joined a membership that used to be run by Lindsay [Patea 00:09:37] and Emily [Patch 00:00:09:36]. It was called The Funnel Playground. So it wasn't a mastermind, but it was like a membership group where we all were building our funnels, and we had the hot seat coaching, which was very cool, and the support. That's where I met our current business coach, Jamie Palmer. I actually met her in that group.
Christine: I love her.
Kendra Perry: That's where I first came into contact with Jamie Jensen, who has helped us both with our stories. She's actually been on this podcast. Actually, both Jamies have been on this podcast. So it's very cool because you connect with people who not only can help you. You can hire them, but they come into your world and then you have them on your podcast. We have both been on Jamie's podcast, right?
There's just so many ways that this can catapult your business. So professionally, it helps you grow, but then the emotional piece is huge. Like me and Christine, we actually met through functional diagnostic nutrition. It's a funny story. I shared it on an Instagram story before. But basically, I was working for FDN. I was running their graduate membership. The owner was really set on having this lecture club where it taught people how to do public speaking. I hate public speaking, which is funny because I'm actually doing public speaking this weekend.
Christine: You'll be fine.
Kendra Perry: I'm like, "I get that you want to do this, but I don't want to be the one to charge this one because I'm not an expert on this." So I was like, "I'm going to hire an interim. I'm going to bring someone in who can help me run this." And so I put out the application and a bunch of people applied. But I was the most impressed with Christine's application because you had all this public speaking experience. Your resume, I was like, "Well, this chick's for real." And [inaudible 00:11:21].
Christine: I need to pull that resume out again.
Kendra Perry: And so, I ended up hiring her. So we ended up running this webinar series together. I don't know. Maybe it was 10 webinars or something like that. We just hung out. Christine did a lot of the teaching. I was there to support, ask questions, and run the questions. We just fell in love.
Christine: Yes, we did.
Kendra Perry: Yeah, it was so fun. We just started clicking. And then maybe like six months after we met, after I had soccer working for FDN and we both ended that webinar series, I wanted to start a podcast and I wanted it to be a business podcast. I love talking about business. I love helping coaches build their business, which I learned that when I worked for FDN because I was seeing all these people struggle with their business. I was seeing all the nutritionist just being so talented and having so much knowledge, and having the ability to help so many people in this world, but not actually being able to get their message out there.
So I really wanted to start a business podcast and I was like, "I don't want to do it alone." And I was like, "Christine would be the perfect cohost." So I asked. I asked you and I think you were just like, "Fuck yes."
Christine: I'm just a spontaneous kind of person. I'm just like, "Sure, it's easy. Just set it up here, here, here." I think that's also how we complement each other because I don't think that much. I just do things really quickly. And Kendra is more of a, "Okay, I'm planning this. And I'm going to do this and this." We complement each other really well because we have different paces. She slows me down when I need to slow down, and I pick it up when we need to be calm. And it's always working really well. But it was just like, "Yeah, sure, let's do it." And then that was it.
Kendra Perry: And it happened, yeah. I don't know what episode we're on, but we probably have almost 50 episodes. We've been doing this for about just over a year. We have so much on. This is definitely my favorite thing in the business is doing these podcast episodes because we have so much fun, right?
Christine: Yeah, very true. Very true.
Kendra Perry: On top of that, we are podcast cohost. We are our business partners, but we are also business besties. We talk on Voxer. We vent to each other. We reach out for support. We've run ideas by each other. We're each other's biggest cheerleading squad. We need that. I don't actually know what I do without you, Christine.
Christine: I know, likewise. You need it. I can never go to my mom and tell her something. She would just not get it. Or she will think you're complaining hence everything is a failure, which it's not. Yeah, I think it's an episode for mental sanity and just resilience. It's just you need to also genuinely have someone who truly believes in you.
There's a difference between people who try, and those people who actually do. You can just feel it. You really need someone who I think also knows and who has walked the talk, who has been in those shoes, who's had had maybe tough times at times as well to know that you can absolutely do this, and to trust in you, and who sees things in you that you don't necessarily always see.
So that is what is helping you to move on and to not get stuck. Sometimes you need to see yourself through other people's eyes in order to actually remember how great you are.
Kendra Perry: Yeah, and I agree. And I'm sure our listeners have had this experience with health, for example. A lot of us are health coaches because we are own personal health struggle. We can be very talented health coaches who have the ability to help our clients. But when we're trying to fix our own health, that can be very difficult because you're too close to the situation, and you're emotionally involved in it. And it goes through for your business too, right?
It's hard to take a step back and look at everything through logical eyes because the truth is we're all emotional beings, and we're being driven by our emotions. Our emotions are driving our decision making, which in business is okay sometimes, but sometimes you need to move out the emotional piece, and that's where your wolf pack, your community, your business bestie really comes into play because they can be the logical ones who step back and be like, "Oh, that actually doesn't make sense." Or deciding between those two things that actually isn't what matters. Both are good, you just need to do it, right?
Christine: Exactly. And I think one thing is the prep of our podcast was always that we connected, especially through FDN. We connected with people who are beautiful people, super smart people, and have this huge mission, and who literally really want to help so many people and you can do it, but who are not necessarily as into business as we are.
I mean, not everyone works the same way that we do. Both Kendra and I are total geeks. And that's, I think, one thing that connects us. We love our tech. We love the online aspect, and we chose it. But for others it's just ... But well, Kendra is in a remote town so it was a necessary ... Not a necessary evil. It's just a welcome choice, I guess.
For me, I'm in this teeny tiny country with a language that nobody speaks. So for me, it was sudden from the beginning that I need to conquer the world. But both of us we enjoy it. We've always enjoyed it. But we really, our mission with our podcast has always been to help those who might not necessarily have the inherent passion for this, and who just need some help and need a sounding board, I would back in.
But podcasting is obviously just a one-way street. We put our content out there, and we hope we make it as easy and as enjoyable as possible. But obviously, connecting and getting feedback and being actually able to help people is another story, which is how this was basically born where we said, "Okay, let's take it to the next level."
And I think the other thing is always, Kendra and I have both been working with coaches on and off. I think what makes us different, or not necessarily different. It's just that I think we're both people who've experienced to having people be very willing to take our money. But ultimately, not necessarily really caring about the outcome. And why? You obviously always have to do the work. I think both of us are people who really, really care. I don't know anyone, really, who is as invested in our private clients as Kendra is. You wouldn't think it, but this one is quite emotional sometimes. And I love her so much for it.
Kendra Perry: I'm very emotional sometimes. It's difficult because I think you're a health coach so you got into this to help people, and you did your nutrition training. Maybe you're an FDN, maybe did IIN. There's so many different ones out there these days. But you actually need just as much education, if not significantly more education, in online marketing and sales than you do as you have in nutrition.
That is really overwhelming. And it's not your nutrition school's fault that they didn't set you up for business because business and marketing is changing. It shifts constantly. You need to be up with the trends, right? You may not be that into that, and that's okay if you're not as obsessed with it. [crosstalk 00:18:47].
Christine: Totally. Totally.
Kendra Perry: Because if your nutritionists will try to teach you online business, by the time they updated the curriculum, everything would have changed again. Right? Things are always shifting. There's new platforms. The social media algorithm they're changing. People are changing, right? Ultimately, online marketing is a game of psychology because it's all about the people and how they respond. And the world is changing. It's always changing. Technology is changing people, right?
Christine: Plus I think people are changing. You are changing. The time when you graduate to the time a year later you will be completely different. Both of us redesigned and we've done our niches, and if you know our stories you know that we both completely shifted businesses over the years. And I think now it's been pretty consistent because we've done all the work, meaning not just the marketing work. We also do obviously stay up to date with whatever's happening in the digital world.
But I think one thing that we also do very much so is the personal development piece. And I think that's something, which, unfortunately, is very often put on the back burner. And both of us are a huge believer that it's actually the first step that you need to do, even though it seems so unsexy, and you cannot see the conversion necessarily in metrics immediately. But I do honestly believe that if that is skipped over, it's doing you a huge disfavor. I mean, both of us are very, very candid about that.
Kendra Perry: Yeah, I agree. I mean, I think online business is almost like 8% mindset, right? Pretty much all the reasons why you're not succeeding or taking action, are blocks, right? Imposter syndrome, fear of putting yourself out there, fear of action, analysis paralysis. These are things that are not unique to you. We're all going through these, right? And we have to push through these. Your money shift. You've downloaded a whole bunch of bullshit about money from your parents, from your grandparents, from your community, and that's actually preventing you from attracting abundance, right?
And so, with a 360 mastermind, it is a business coaching program. But it's also a personal development program because we have to work through these things. I work with new coaches. Most of my clients are pretty brand new. What we end up talking about on our coaching calls is a lot less of the techie, social media, business sales shift. We're talking about the mindset. They're like, "I'm so scared of this. Nobody signed my contract. They hate me."
I'm like, "No, that's actually not about you. That's because you need to remind them because people are distracted. That's not because they hate you." Stuff like that because we make everything about ourselves. We have fear. Maybe we were bullied in high school. So we're getting triggered when a troll comes on our social media and says something nasty to us, right?
Online business will trigger you. And if you don't do the personal work, your business won't grow because it can only really grow as far as you are willing to grow. And so, we want to discuss a lot of those things as we go through this. I mean, this is where I think me and Christine's greater mission is. I've been feeling it pretty deep in my soul lately that we have a bigger message to share because the truth is when you build your dream business, you are building self, right? You're investing in yourself, and you are becoming a better person because I don't think you can build a successful business that you love without doing that personal work as well, right?
Kendra Perry: [inaudible 00:22:20].
Christine: It's daunting because you're out there. It's all of you. I do find, though, suddenly you have terms inspiring floating towards you. It's not even because they're trying to, it's just because you're finally shining as the beautiful person that you are. And we believe that you are because otherwise you wouldn't be listening to us. That's very simple. I truly believe you attract the people who jive best with you.
My best example is my team. I've just went to Bali and I trained six amazing women for my team. Super smart. The best heart I've ever seen. I was a little bit intimidated at first, to be honest. But in the end, they are exactly ... Not exactly like me. Obviously, we're all different. But I truly believe that once you shine as who you are and you actually like who you are, the same kind of people will be drawn to you.
So if you're listening to us, then I just think that you are very similar maybe at a different level. So you actually know that there's much more to this than at first sight. This gives me the tingles through it.
Kendra Perry: I know. We're going to cry over here.
Christine: I know. So let's talk a little bit about logistics in terms of what we do, and what this whole thing looks like. So the reason why we're this, even if you're listening to this on a later date. It doesn't matter. You just have an idea of who we are, what our mastermind is. And just to say, there's something that needs to resonate. I've been in masterminds that have worked really well, that haven't worked very well. I've also been invited to some where I had to decline because it just wasn't the right time, or it just didn't feel quite right.
And so, I really believe that you have to join. If that gut feeling is like, "Yeah, yeah, this is it," then I think you have to listen to that for sure. So when we talk a little bit about logistics, let me pull up very quickly here an idea of what we're going to do. As I said before, we have these three pieces of continuous education, of private coaching, and of hot seats, and of the two retreats.
So things that we have in our curriculum, which is completely ... How should I say? Editable in terms of that we will listen to our community and to our tribe is the main thing is as we just said, is mindset. You have to face those little gremlins in your head and we're going to lovingly be there with love, beating the shit out of [inaudible 00:24:52] and letting you know when you are thinking things that are not actually your voices. And we're very good at that.
Other things that we're going to do is we're literally going to look at your website, give you feedback, and help you with your branding in terms of giving you ideas of helping you to understand who you actually are, what you want to look like, all of those things. Kendra and I have both heavily invested in working with the best in the industry on those topics.
So we've learned our fair share by watching them and by just being mentored by them in a way. Finances and pricing is something. If a coach is not offering you to become financially literate, you should run, seriously. I think it's an absolute basic task. You have to know your numbers, how much you're actually spending, how much you need to make, including taxes that go off. So we're going to walk you through that.
I'm not a financial mastermind or guru. And I think that was one of the things that actually helped me back for a long time thinking that I was not good with money. So doing this has been life changing for me. And so, we're going to help you do this too. Funnels, so the more practical things. What are you going to do if someone lands on your website? Sales. How do you sell? Which is a lot easier once you actually know who you are and what you like.
Softwares and tools and employees. Both Kendra and I have teams. So we're going to teach her everything we've learned. Copywriting. We've both worked with amazing copywriters and you just learn and pick up quite a few tricks, and scale to some extent. Online and offline marketing. Again, both of us, I do a lot of workshops. I do a lot of public speaking. I'm doing my first TEDx talk in December. So it's all very exciting. I'm going to teach you all about that.
How to do content creations. Again, both Kendra and I have invested in learning a system, which we'll help you to understand. Community building, which is Kendra's absolute strength. Video marketing, PR, which is my forte. So both of us have these incredible niches that we both shine at, and we help each other with this constantly too. So if I have a question about Instagram stories I will ask Kendra, or I will check out her stuff and just copy it. The workshop, for example, we design together, because that's more my experience. So you'll basically get both our brains.
And then the other thing is obviously the two retreats. So we're going to go to Denver at the beautiful resort in nature, because that's where my little Kendra thrives.
Kendra Perry: I was like, "I will not go anywhere but the mountains."
Christine: I know. It's hilarious. So we're going to go there. You basically have, depending on when you sign up, but everything's included in terms of accommodation, food, airport transfers, all of that jazz. You don't have to think about anything. We have a wonderful event planner who's helping us do all that. So it's all really exciting. So we're going to do one in the spring and one in the fall. So you'll get to meet us, and hang out with us, and bond with us. We're going to cry, and have fun, and make lots of money, which I'm very excited about.
Kendra Perry: And it's so much fun to meet in person. You really just vibe off everyone's energy. You'll feel just so inspired and transformed by the end of those. I'm really looking forward to those [inaudible 00:28:16] actually be super beautiful. And you know I'm going to drive you guys on a hike. So that's just going to happen. So prepare.
Christine: Yeah. I need to get shoes appropriate to that. I don't think my Louis Vuittons will cut in.
Kendra Perry: Well, you need some running shoes. I mean, it's such a cool program because you basically get our eyes on your business for an entire year. And we're there to help you plan and strategize, and give you the tools, share our experience, and basically just hold your hand through the entire process. And a year is a really good amount of time.
There's going to be just so much transformation that takes place. Because I really do think it takes about a year to really get what you need in place so that you can start really being successful in business, and build that profitable business, the one that gives you freedom, whatever that looks like for you. Whether you want to be traveling the world like Christine, or whether you want to be like hermiting out in a time [inaudible 00:29:09] where there's no employment opportunity, right?
Most people I know in the small town make modest incomes. There's not a lot of jobs. A lot of people come to where I live and have to leave. This was my way of being able to stay here, but also to be rich and be able to afford the lifestyle that I want. If you guys follow me on Insta stories, I just built and moved into my dream house. I could not have done that without my business, right? You guys should check it out on my stories. It's fucking nice.
Yeah. We're going to work through the mindset. We're going to help you attract abundance because there are things that you do on a regular basis, things that you tell yourself, things that you say to your online community that actually block new clients from coming into your world. You might be doing things that are actually repelling people from coming into your world.
If you're not attracting consistent clients and bringing in consistent income to not only pay your bills, but have the extras for the lifestyle that you want, it's not because you're not good at this. It's not because the internet hates you. It's not because the Instagram is against you, right? It's just because what you're doing is hard. This is not an easy thing. And trying to do it on your own, like I said, I think you can do it, but I think it will take you twice as long. I think some mental health will suffer as you go through, and you may give up.
I've seen a lot of coaches just give up because they're just like, "I can't do this. No one will pay the cost of my services. It's not sustainable." And I'm just like, "Well, it is. It's just that, you know what I mean? You're not doing the right things and you maybe don't fully believe in yourself." Right?
Christine: And look at what Kendra and I are doing. I mean, Kendra is selling head tissue mineral analysis and business coaching for health coaches and I'm selling fucking sleep. We charge whatever we want to in a way. We really walk the talk. We really know what we talk about and we care. I cannot say that enough. I think both of us are really carrying people with very cool humor as well.
I really think when we find someone who we think is a great fit, then we'll take you under our wing and it's going to be a lot of fun and very, very efficient. So if you want to know more about that, let's see. Where do we send them? So there again, that's me not being [crosstalk 00:31:34].
Kendra Perry: We can send them to ... We'll put it in the show notes, guys. But the link is just 360healthbizpodcast.com/mastermind. To make it simple, you can get all the details there. We have two tiers for our mastermind. We have a bronze and a platinum. So platinum is for people who just really want to Excel. You get a bunch of switch. We'll cover your travel cost to the retreats. You get extra coaching with me and Christine.
I'm going to help you master in your YouTube channel, become an authority on YouTube. Christine's going to help you with your signature talk. You'll get moral support from us, and that sort of thing. We do have two options depending on your needs. Just something I wanted to quickly address because we do talk to health coaches and all our examples are going to be in health and wellness.
Really, what we teach can apply to anyone who sells online coaching services. I know we've had a couple people interested, a girl I know who's a climate change coach, for example, and someone who I think does mindset. And they were wondering, well, is this just for health coaches? Our experience is in the health and wellness industry, but really what we teach is true for all online business as long as you're selling coaching services.
Christine: And I think what sets us maybe-
Kendra Perry: [inaudible 00:32:55] you sell a product, but it would be specific to. If you just have a product, this is probably not for you. But you don't do consulting, online coaching, you want to sell high ticket coaching programs, and eventually group programs, then this is for you regardless of [crosstalk 00:33:09].
Christine: Exactly. Especially when you're selling something where you tell yourself, or where the people are, where they don't necessarily see financial revenue immediately. It's not necessarily for someone who's going to afterwards say, "If you do this, you will have six-figure business." That's not necessarily it. But for things that are a little bit more intangible like mindset or health where we know it is the most important thing in your life.
The people just tend to be a little bit more weird about spending money on it because we do this every day. That's Kendra's online business. So we know how to sell that in a way that it's an integrity with you. You don't have to lie obviously do anything like that. So it's just different. And whether it is exactly like ... I don't even know what else could there be. Mode, or EMF, all of these things, self love, how to just sell these more intangible things that we don't know are absolutely essential and crucial for living a happy life. So that's where our forte is, I reckon. That's how I would describe it.
Kendra Perry: Totally. Yeah, and we're both super excited about it, and that's going to kick off January. So there is lots of time to sign up and get more information, if you guys are interested. We do have a deadline just for some bonuses. So if you guys are interested, definitely connect with us. In the show notes we'll basically give you every way to connect with us, whether you want to connect with us through email, through Facebook Messenger, or you can also hop on a call with either me or Christine and we'll just hash it out with you. We just want to help you make the right choice for you. Okay?
Christine: Exactly. Having said that, though, we are officially launching this at the FDN conference, which is going to be the 4th of November is our day. So you will listen to this later. So we have these extra bonuses that are going to be available until the 15th of November.
So listen to this and if you are like, "Okay, I really want to do this," just don't wait too long because they will be gone. It sucks when you listen to this later. It's just the way it is. We'll be kicking off in January. So still get in touch with us even if it's later. But that's just a couple of bonuses that will be gone by then.
Kendra Perry: Yeah, totally. Yeah. I think before the 15th if you sign up, we'll cover the cost of your retreats first, and the second one as well depending on what tier you sign up for. But that'll be on the 15th. So we're doing a super, super early bird, which is going to be super sweet. So if you hear this, let us know. But even if it is after that date, still connect with us because you can split it in. But we are capping it. We are taking a little bit in an amount of people. I think our cap is maybe like 20 or so. I don't know.
Christine: That's the absolute max, yeah. Absolute max.
Kendra Perry: Absolutely max. Yeah, so if you're hearing this on the podcast and you weren't with us at the conference, get in touch right away because we actually don't know how many people are going to sign up from the conference. And it could just be that it-
Christine: Almost sold out.
Kendra Perry: ... almost sold out then and there's only a few spots left when you're hearing this.
Christine: Yeah. All right. And I think that's pretty much it. So get in touch. Thank you again so much for listening to us. We really appreciate it so much. We appreciate every interaction we get on Instagram, we get on iTunes. We really do. This is not just us saying, "Oh, that's cute." But it's truly making our hearts every time we see this. So thank you.
Kendra Perry: Thanks everyone. We will see you in one week from today with the next episode. If you like this episode and you learned something from it, you can take a screenshot of it, share it to your Instagram stories, mention @360healthbizpodcast, and just let us know your take home. Let us know what you learned and we will share your story to ours. And for bonus points, leave us a five star review on iTunes.
We do currently have a contest going on, which is still going to be going on at the time that this episode drops. And you can win the 10 books that helped me and Christine build our six-figure businesses plus a business audit. So basically we'll audit your social media and website and send you a report that basically says, "Don't do this. This is good. This is bad." With love [inaudible 00:37:14]. All right, guys, thank you so much for tuning in, and we will see you next time.
Have you been considering running a webinar to bring new clients in the door? Well you're in luck because in my new video I'm going to teach you a webinar format that converts AND will help you turn those prospective clients into paying clients.
I ran my health coaching business for five years, and during that time, I hosted many webinars - some failures and some successes. But what I found when it comes to running a webinar, is that there are five key ingredients for success.
1) Strategic focus
3) Keep them short and sweet
5) Q&A session
Let's start with step number one: strategic focus. Your webinar topic has to be virtually the same as the ultimate product or service that you are going to pitch or sell at the end of the webinar. That means that if you're selling a weight loss program, your webinar actually has to be specific to weight loss and not some other similar topic like body image or mindful eating. Your program or service should actually feel like the natural transition for viewers who want to go deeper after learning from your webinar. So using the example of weight loss, if you are selling a 12-week weight loss program, then maybe the title of your webinar is "Five Shocking Reasons You Can't Lose Weight & What to do About it". In this example, people who are interested in weight loss are going to be very interested in signing up for your webinar. And once you teach them why they aren't having the weight loss success that they desperately want and then you give them a few actionable tips and strategies. Naturally, those who are interested in getting bigger results are going to gravitate or at least be interested in the product or program that you are selling at the end of your webinar.
Number two is bribery. People are pretty distracted these days which means if you don't give people an incentive to stay the course of your webinar, there is a really good chance that they're going to get distracted by their phone, maybe someone coming over, and they're going to drop off and they're never going to get to your pitch at the end of the webinar. So you need to make it worth their while to stay, and nothing works better than what I call ethical bribery. This might be free access into the program you're selling, or maybe it's a free product that they would be interested in like a Vitamix or maybe it's a free 60-minute consultation with you. Whatever it is, you need to make it juicy - something that they're actually really going to want. And you need to make this really clear at the beginning of the webinar. You need to tell them, "Hey, for those of you who stay with me till the end, you can be entered to win this free thing." And usually how I do this, is I say a secret word at the end of the webinar that they can then email to my team to get entered into the contest. But of course, you don't want to give that secret word away until you have finished your pitch. Without bribery, there really just isn't the incentive to stay to the end of the webinar.
Number three is short and sweet. The biggest mistake I see a lot of people doing is that they overwhelm the viewer by giving away way too much information in their webinar. As much as you feel super passionate about the topic you are teaching, if you make it too long and you overwhelm the viewer, it's a sure thing that they're going to just drop off. The content of your webinars should share a maximum of three to five points and it needs to be completely related to your webinar topic and ultimately your product topic. I also recommend that you give them something actionable during your presentation that they can do right now in order to experience a quick win. If you give your viewer a quick win, they're going to be way more interested in potentially entering your program, or if they're not ready to buy it then, they will probably still follow you and potentially they could become a buyer in the future.
The fourth ingredient is urgency. If you want people to take action at the end of your webinar, you need to put just the little bit of pressure on them. Otherwise, they'll get distracted and totally forget to invest in your program even if they had the intention to do so. Some people call this a fast-acting bonus. Trust me, it works. This is where you give them incentive to actually take that urgent action. So this might be a discount code that expires at midnight, or it might be some juicy bonus that they can only get if they sign up in the next 48 hours. And you should always include this urgency or fast-acting bonus. Even if you have your cart open for 10 to 14 days, you want to give them incentive to actually act right away. Remember, you do want to make it juicy enough that they can't help but take that urgent action.
The last tip is the Q&A or the question and answer session. This is your time to shine and you should always include this at the end of your webinar. This allows viewers to connect with you personally and inquire about working with you further. So regardless of who is asking questions in the questions box or if maybe nobody is asking questions in the questions box, that is okay. I recommend coming prepared with a list of questions to pretend to ask that highlight the benefit of your program. And like I said, even if no one actually ask this, you want to fake it because this is actually doing your viewer a favor by giving them more information about your program. So for example, if you have a weight loss program, one objection might be from someone who says, "Hey, I'm plant-based, I'm a vegan. Does this program actually include recipes that I can eat?" And you're going to be like, "Yes, it does actually, all of the recipes can be modified to be vegan or plant-based." Another example would be, "Annie says she has fatigue along with weight loss. Will this program actually help her get more energy and lose weight at the same time?" And your response is going to be, "Yes, Annie, it absolutely will. The information taught in this program actually helps build overall health and people can see a resolution of lots of different symptoms including energy or brain fog or digestive issues." The question and answer is the time to help address questions that you believe your ideal might have when it comes to making that decision to work with you.
Now that you understand the five juicy ingredients of a high-converting webinar, maybe you're hungry for some more delicious tips to optimize your online business?! So make sure to sign up for my weekly business tips here. These are tips that are specific to your health coaching business and things that I saw success with, with running my own health coaching practice.
If you've got a program and you're wondering how to price it, then make sure to check out my video, Pricing Methods and Strategies for Your Signature Coaching Program!
Today our topic is related to planning! Which took us awhile to realize that you actually need a plan to make strides in your business. And this doesn’t mean that on January 1 you buy a fancy marble printed notebook and by January 14 it starts collecting dust in your drawer.
Today on the 360 Health Biz Podcast, we discuss how planning can help you with your goals...for the rest of 2019 and starting 2020 with a bang! To determine what a kind of life changing experience this can be, we have Amber McCue, Founder of the Planathon here to go deeper into why we need to plan and set goals.
Amber stated “when we put a plan in place for our business, research from the state of the small business owner reflects that you will grow over 60% faster than if you don't put a plan.” MIND.BLOWN.
By planning out what you want to do with your business, it will help you grow faster, implement faster and you'll carve hours off the time you would otherwise be spending trying to figure it all out. Rather than flying by the seat of your pants and feel like you need to launch something new every few months, you need to be PRO-active instead of RE-active.
You just step back and plan first.
And it’s okay to start small. This means starting with micro moves and micro plans to get us ready for the macro plans. This could include breaking down five things that you need to accomplish this week to move closer to the goal that you're working towards. The small steps prepare us, and as we think about the plan for the year, you lay out the rocks.
So are you ready to start planning? Tune into the episode to hear all about Amber’s planning strategies and amazing event, the Planathon which just started!
From single mom at the age of 18 to owning two companies that allow her to work from anywhere. Today Amber runs her businesses from Africa, where she currently lives with her family. Amber is the founder of theplanathon.com, threeboudoir.com empowerandrise.com and coaches at ambermccue.com. Through her books, speaking, and in her coaching programs, Amber partners with business owners around the world who want to get more done, realize their dreams, and get freedom for themselves.
Join Amber's Planathon: theplanathon.com/360healthbizpodcast
Say hi on social:
Kendra Perry Instagram: www.instagram.com/kendraperryinc
Christine Hansen Instagram: www.instagram.com/sleeplikeaboss_
Connect with Amber: www.instagram.com/ambermccueTRANSCRIPTS
Christine: Hello everyone and welcome to this brand new episode of 360 Health Biz podcast and it is moi today, Christine with my beautiful hostess with the mostess, Kendra Perry who I love dearly, who makes me laugh, is super sexy and who's just really, really cool basically.
Kendra Perry: Okay.
Christine: Then to blow your mind today even a little bit more we have a fantastic, fantastic, fantastic guest today who I had the honor of meeting just a couple of weeks ago, blew my mind, zebras and everything. We will fill you in. And I will introduce her in just a little bit, but before we're getting started on an amazing juicy topic today as well, we want to appreciate you because you have been giving us some love. So Kendra take it from here.
Kendra Perry: Yeah, so we have a really awesome five star review from our biggest fan. We've already given her a shout out on this podcast but she deserves two shout outs because she's awesome.
Kendra Perry: And her name's Angela Brown and we were just saying before the podcast that she seems to take everything we teach and then implement it. I almost think we should bring her on as a case study because she's so-
Christine: I think we should.
Kendra Perry: I think we should. We should talk to her. She's probably like, "Oh my God." Anyways, so Angela Brown says, "Best podcast! Exclamation mark. Seriously love this podcast. I learn so much every time I listen and you guys are so genuine and real and make it easy to listen and learn. Your content is always incredible. Love you guys." And of course we love you, Angela. Thank you so much for being our fan.
Christine: We love you. Totally. We totally appreciate it. It's just the best thing ever. I feel really special. Thank you. So our guest today is the absolutely wonderful and amazing Amber McCue. So let me dish her official bio for you here. From a single mom at the age of 18, Amber, to owning two companies that allow her to work from anywhere. Today Amber runs a business from Africa where she currently lives with her family. She is the founder of the planathon.com, threeboudoir.com and powerandrise.com and firstname.lastname@example.org. So through her books, speaking in and in her coaching programs, Amber partners with business owners around the world who want to get more done, realize their dreams and get freedom for themselves. I mean what is not to love about that? Right? It's like yeah, sign me up.
So today our topic is related to the first URL that we talked about, which is the Planathon and Kendra and I... Well for Kendra probably not, but for me it took a little bit to really realize that I need a plan and at the same time I think I have a planner for every year. And I use it from January 1st til January 14th usually. And they're really beautiful planners. I have the desire map, I have the [inaudible 00:03:04], all kinds of different ones. The passion planner, I think it's called, really beautiful things. I just never do it. And so I'm really excited to learn about, first of all, how planning can help you with your goals because I think a lot of us, we just don't realize how important and how... What a kind of life changing experience this can be and then Amber is obviously hopefully also going to walk us through how you can do that and her amazing program, the Planathon which is going to start very shortly. So super, super excited about this.
Amber McCue: Yes. Oh my goodness. You are so not alone in your practice of, "I've got a new planner." 14 days later, what planner?
Christine: I know. And then it's like September and I'm like, "Aah."
Amber McCue: So true. And it's so funny because in the Planathon, right, we've got a group of people who are... 15,000 entrepreneurs come together every year and are preparing for the year ahead. And there are some good reasons for it because for those of you that may not think you need a plan, I want to invite you to rethink that, because when we put a plan in place for our business, research from the state of the small business owner reflects that you will grow over 60% faster than if you don't put a plan.
Christine: Well Kendra we need to screenshot this later because it's just like-
Kendra Perry: I can't do this and screenshot at the same time.
Christine: [inaudible 00:04:33] Excited. It's like, "What?"
Amber McCue: Yeah.
Christine: And I think I read this study before, but it's like again, what? It's crazy.
Amber McCue: I mean and I was like are you sure? Let's dig into that a little bit more, but there's so much research out there that supports you'll grow faster, that supports you'll be able to implement faster and you'll carve hours off the time you would otherwise be spending trying to figure it out while you're implementing. If you just step back and plan first. And I talk about it and this is a phrase I'm sure people have heard before, but slow down to speed up. Right? Yeah we've got to slow down a little bit. We're going to breathe. We're going to be intentional. Because I don't think it's the... It's not the act of planning and putting everything in a spreadsheet and putting it on the calendar. But what happens is we go into a different space in our brain and we're thinking strategically and we're stepping and elevating into that visionary CEO role. And it just gives us so much fuel for growth.
Christine: I'm excited [crosstalk 00:05:32].
Kendra Perry: Yeah I really love that.
Christine: Tingling all over. Say that sentence again. Too slow for speed? Is that it?
Amber McCue: Slow it down to speed up.
Christine: We need a teacher.
Kendra Perry: It's so good. Because we were saying before we started recording, like I haven't... I'm not the best of... I'm not a good planner. I fly by the seat of my pants. But how I felt all of 2019, well it was a very successful year for me in business. I felt like I was in this reactive state because it was just like, "Oh crap, I need to launch this" and "Oh my God, this is coming up so I can't launch then." And I was trying to just work things around and it was just... I ended up having to launch a course when I had all these trips in the middle of it. So I was in the mountains for seven days and I came flying out of the mountains after technical disconnect to launching and I was like, "This is ridiculous. Why am I doing this?"
Christine: I don't know how you did it.
Kendra Perry: And I don't want that for 2020. I don't want to live in a reactive state. I want to have at least somewhat of a framework.
Amber McCue: Yes. It's so funny because we actually in my program, Freshly Implemented, we had a client who was launching and going on vacation at the same time. But as she was getting closer to the vacation she realized, "Oh my goodness, I'm not going to have internet for five days." So one of our team members, a mentor in Freshly Implemented stepped in and said, "I got you. I'll watch your ads for the week." So we were backing each other up. But one of the simplest things that we can do, and we actually do this together in a live workshop at the end of the Planathon, is just look at the months, January through the end of the year and put your rocks in there. Right? I'm going to Bali in October and I'm going to be in the States for an event in February.
So you don't overlap and then weave everything else around it. For us, one of the rocks I put in is every Fall, we are hosting the Planathon. So no trips, family. And don't think that you're going to get extra love from me during that season. I just let everybody know. And friends, everybody knows at this point. So putting those big things on. Because I do not think it's important or necessary to go into all of the details for the entire year, just put the rocks on there, position things around. And then we go into details for a shorter period of time, which we can dive into a bit too. But I think if you just put those rocks in place and start to move things around it, you'll at least have the big picture.
I got to say, confession, the first many years of my business, I had way too much on that calendar. And every year I got a little bit smarter and a little bit more realistic and I got a little bit happier in my business and in my life at the same time.
Christine: Yeah. And I'm already seeing that October is going to be pretty full because I already have a conference in October and I know that I also want to do the retreat for my team in October. So I'm like, huh, wait a minute. So it's already, I'm like, damn. But you're right. Less is definitely more. And I feel what happened to me this past six months was I just wanted to focus on my business and suddenly everything happened and it's just proof that life happens. So just make sure you leave that breathing space, I think is just a really wise kind of tip.
Amber McCue: Yeah, it's so true. And in Planathon time, this is the one season... I think Christine, I mentioned this when we were in Tuscany together a couple of weeks ago. This is the season where my hours quadruple and I don't sleep well just because I'm so engaged and so excited about what's happening. I bust out the melatonin. So it's okay if you have a season like okay, this is going to be a little bit more intense than the others. But I know after that I get tremendous breathing room and I get to go back to serving my clients in a very big way and not right... We joke that stretched too thin is a kind of skinny. This will never be in. This way, but we're going to have bursts of our calendar where this is going to be an intense time. But when you look ahead and you forecast, you can plan for that and prepare to take care of yourself and take care of others and take care of your clients while that busy season is happening. So another benefit of, let's think ahead and plan together.
Kendra Perry: Yeah I love that so much because I'm all about lifestyle. I like minimalism in business. I don't want to work seven days a week. I don't even want to work five days a week. And I'm very... My self care, my lifestyle is very important. So I like what you're saying about kind of working your business around the trips you want to do and the things that are important to you from a personal standpoint.
Amber McCue: Yes sure.
Christine: So let's talk a little bit about... Well first of all the statistic is intriguing to me. So why do you think is it that your business grows so much quicker when you plan? Why do... I understand that you have a little bit more structure, but what for example would be a good... What would be a practical example of maybe a client that you worked with and you planned... You didn't plan one year and then you did the next. What happens exactly?
Amber McCue: Oh my goodness. One of my favorite clients. I got a lot of favorites. [crosstalk 00:10:59] Sarah, she is an author and she also runs courses for authors. You can check her out at heartbreathings.com if there are any authors in the house. And we talk regularly before she steps into a project about all right, what comes first? How do I position this? Because she's writing and she's serving authors at the same time. So how do I keep writing and I teach and I engage and I support this community? So she has just... Every year I get a little bit more structured, get a little bit more thoughtful about that plan. And I mean she just had tremendous growth and success in the last year and it is her success to share the details on. So again, go check her out.
But what I can see is that when we are intentional and we're mindful about it... There's this thing, where actually I was working with a coach once and he said, "Your goals are too realistic. Give me the big goal because that's what I want to help you reach." I'm like, "Well here's my big goal but I also want some things that are realistic because otherwise it's like, okay how am I going to get there?" And we get disconnected from where we are today. And what I find is that yes, stretch it a little bit, but it's also okay to be realistic about the near term goals and milestones, because it's achievable and it builds confidence and it builds momentum. And being intentional about these near term goals, which is exactly what Sarah and I are kind of constantly breaking down in our planning goal conversations, helps us build step upon step so that you can get to the big goal. Right?
It's not that the big goal and the big vision isn't going to happen, but we've got steps to take to get there. And I think sometimes it's easy to think super big and to go super big and then it's totally overwhelming and it's totally confusing. Like wait, which road am I going down? How am I going to get there? What path? And I'm a big believer in driving one car at a time because how many cars can you drive at a time? And if you try to drive five, how in the world is this possible? So what's the one thing, the one car, the one destination that we're trying to get to right now, knowing there's something else coming. Right? This isn't the end all be all, but keeping the focus as we go.
Christine: Yeah, and I think for example, I'm a very organic person. So I'm not linear at all, which means that I always have two to three projects at the same time. And it's kind of my way of working. And for a long time I thought that wasn't legit because we are taught the linear way. But it is also a big risk for me to get completely sidetracked. Right? So I allow myself to not just have linear structure. I always have two or three things on there and I bounce from one to the other whenever creativity strikes me and motivation. But I do need a kind of refinement because otherwise it just goes everywhere all over the place. So that makes total sense. And I do like that metaphor of one car. It's totally true. Absolutely yeah.
Kendra Perry: Yeah.
Amber McCue: It's interesting-
Kendra Perry: I was just going to say, I'm thinking of some of our audience who maybe with their business, they're just working with one-on-one clients. So maybe they're wondering, well what am I actually planning for? What are certain things that people should be thinking that they actually need to plan for at the beginning of the year or on a given day in their business?
Amber McCue: So a few things that immediately come to mind are how do you want to live your life? Right? So it's how you're operating and how you're showing up right now in your business with your clients, in alignment with the goals that you have. So many people start businesses for a little bit of freedom. And I can totally speak from experience that this... I was a workaholic in corporate. And I had to overcome that and really reset. How do I want to show up? Because when I am showing up in alignment with who I am and I'm operating in running my business in that way, it's just going to... It better serves everyone, especially my clients.
So I think how you spend your day, are you working at optimal times? For a long time, when I started my business, I never get any time. Sure you want to meet at night? Okay. Maybe not the best thing all the time. Sometimes in busy season, but really thinking about how your day flows and getting structure around that. Something else, your marketing efforts. Big time, got to plan the marketing. We don't market, things get [inaudible 00:15:44]. So constantly having a system in that. And I've got two different ways of marketing. One, in my photography business is very dialed in. We can turn it on, we can turn it off. A couple of weeks ago, Facebook turned it off for us, so we're resetting. Anything can happen, which is why you want to have a plan and maybe a couple of backup plans. And then in the consulting business we don't have that faucet. Right?
It's very much more launch mode. Is that how I want to run my business and my life forever? I don't think so. So I'm doing some planning around that. I very much like my faucet in the photography business and I want a faucet in the consulting business. So think about your marketing and is your marketing working the way that you want it to? And start building a plan and a backup plan for when things get a little bit off. I know oftentimes I hear from people who have one-on-one clients who get fabulous referrals, until they don't.
Kendra Perry: Yeah.
Amber McCue: Something happens, right? And it's not that you did anything wrong, but I'm not getting any referrals right now. Okay let's have a couple of different marketing channels in place. And the third thing that I think is really important, is to have a revenue plan. And your marketing plan and your revenue plan sync right up. And again, it's not about putting numbers in a spreadsheet or having numbers on a whiteboard, it's about getting intentional about where you want your revenue to come from and how you want to serve your clients.
Kendra Perry: That's so good. And I love what you said about referrals because I think referrals are fantastic, but I do see a lot of health coaches, especially relying too much on referrals. And to me, just relying on referrals is almost like relying on hope to drive your marketing and attract clients. Because you're like, "I hope someone's going to refer me." And I've had coaches be like, "Yeah I've just been getting referrals." And they think it's just going to like, that's just going to happen forever, but it's not reliable, and you're not actually like you said, being intentional. You're not going out there. And it's out of your control like you're relying on someone else. And I'm like, that's just not a way to run a sustainable business. And you're right, it does dry up, and then people are just like, "I've got nothing."
Christine: Yeah. And it's very rigid. I think that referrals they know exactly the experience, the one experience they had when working with you so other people experiencing exactly the same thing, although you evolve. So I still get referrals from the babysit business, which was three years ago. I haven't done that for three years, but people still, they don't catch that you change. So it can be quite disappointing actually also when people come because they've been referred to you, and you don't offer a certain service anymore or you've just evolved or your price has changed, you know? So it's a tricky kind of thing I find.
Amber: It is super tricky, and I love that along this referral conversation and thinking about how we want to structure our days and our weeks. Also from the state of the small business owner report. This is a great study that they did. They also revealed that businesses who are growing year over year consistently are spending two days a week on sales and marketing activities. So I sort of start to look at that as the average of the year because I've got some launch seasons where I'm totally spending more than two days a week on marketing. But on average over the year, and I'll flip back into client service mode so time on marketing goes down a bit, but I'm about average two days a week. And it's powerful, right? When you're showing up consistently, when you're engaging with people consistently, what that can do for a business. Again, getting to what you were saying, Christine, being super intentional about what you want to communicate and what you want to share with your audience to attract the right person.
Christine: Great, great. And I do like that too. It makes sense to me like I do less, I have to say, but kind of yes and no. Intentional like scheduled you set everything new content going out is once a week. But then I also catch myself having one other day where I will do a longer Instagram story or where I will do a specifically more elaborated post on Instagram or something like that, you know? So I think, and at the moment my funnel is working really well, like I have lots of preliminary calls booked. I don't know what's happening, but I think it's all connected to that.
It takes a little bit of time to kick in, but there's definitely a lot of truth to it. So let's talk a little bit about the Planathon itself. Right? So I love the word, Planathon. It's like, okay [crosstalk 00:02:38].
Kendra: It rolls off your tongue really nice.
Christine: Planathon, super nice. So tell us a little bit about how does it work? What is it? Is it a product, is it a service? Is it a workshop? What is it?
Amber: Yes, we ... I like to think of it as an event. And someone came to me later and said, "Oh, it's like a virtual summit." Like, "Oh yeah, I guess." But it feels so much bigger. Engagement and connection in this community blows our minds every single year. In fact, we have a team, the A team, helps engagement and just making sure everybody's taken care of in the community during the Planahton. And just yesterday a team member said like, "Oh boy, it's getting busy." Yes, we have a goal to connect with everyone in the community. So when people are engaging and showing up, we are there, and I am there a lot to participate because planning together is a whole lot of fun. And that's what this is about. We bring together a community of entrepreneurs to plan together because when you're in a group, I mean we know this, right? When you're in a group of people who get it, it starts to feel a little bit easier, and some of that, "Oh Okay, I'm not alone anymore," because I just sit at home alone a lot and do my work.
So there's that opportunity for connection. But structurally it's over five days. Actually, we spread it out over seven days. But there are five core days where every day five speakers take our virtual stage and help you plan in one area of business and life. So that is what's hap ... So five videos a day, five speakers taking our virtual stage, and the first day is my favorite day because I am in there connecting most on that day. And that's when we do some of the strategy and the big picture thinking, and then we bring it back at the end of the Planathon with a live workshop where, Kendra, you brought up at the beginning we're going to break down the strategic roadmap for the year. And we've got something super cool that we built this year, which is we're going to break down in that live workshop your modern CEO must do list because so many of us have more than we actually need on the to do list. So we're going to look at based on your stage of business, what should you be focusing on?
Kendra: Oh, that's so sad. I love that. I feel like people are really like obsessed and weird about their to do lists, and they just like create these big to do lists because they love to check things off of them. And I can't even ... When I see people's to do lists, I like, my adrenaline goes up.
Christine: I know. I am not a list doer, but I have one. I actually posted it just today on Facebook, and it's stupid. It's like measuring my fucking garden furniture because I need to find covers for the winter. I'm just like, "How can I outsource this? Like who can I [inaudible 00:05:33] to do that shit for me?" I just like [inaudible 00:05:37]. But, no, I absolutely love it. And just to comment, your speakers are awesome. Obviously there's a really exciting sleep coach who was good. But you have some really big names as well, so give us some examples for people who want to sign up.
Amber: Yes, absolutely. So Amy Porterfield is going to be there speaking on how to grow your list, a key piece in the online world if you're running an online business or even an offline business. So we've got Amy. We've got Denise Duffield-Thomas. Denise always comes out with something magical. So that's going to be the last presentation, like what is Denise going to talk about this year? And it's always mind blowing. So Denise Duffield-Thomas will be there speaking about money and money mindset. We've got Susie Gray coming to speak about your brand fingerprint. How do you really, as you were talking about, Christine, get really known in the market for that thing that you want to be known for and that thing that you do well. There are so many.
Christine: There's so many. Literally when I saw the lineup I was like, "Oh my God, I'm so honored to be part of that."
Amber: Incredible talent. And that's the thing. That was also part of how the Planathon was born. Like there are really cool people doing really cool stuff. Let's talk about it very specifically in the context of getting a plan together. So that's every topic is what is a step you need to take if this is your focus for the year ahead.
Christine: I love that.
Kendra: Yeah, and it's such a good topic to talk about because you know we're recording this at the end of October, and probably when this drops it's probably going to be closer to December. And, you know, we're kind of coming to that crazy Christmas season where everything is overwhelming, and sometimes the business goes on hold a bit depending on what industry you're in. But then January comes, and this is like new year's resolution time. This is when the gyms are packed, and everyone has these big goals that come like February or maybe January 14th like Christine.
Amber: You're out of it.
Kendra: It's kind of out. So is January a really good time to start planning for like when do people have to start thinking about their plan? Like should we do it now or should we wait until the new year? Let me know.
Christine: Actually we're going to squeeze this episode in, so I talked to our assistance. Are we going to squeeze it in so that it's before the Planathon launched so when people listen to it they can actually sign up. But it is a good question, why now and not January?
Amber: Now. It's so funny because when we first ran the Planathon it was like mid November. I'm like, "Okay, I'm going to host this and that in December. Is that good timing for everyone? No, we want it now." So I'm like, "Okay." And over the years we backed it up just a little bit because the holidays get busy. Right? Thanksgiving in the States, and there's some stuff happening as we move toward the end of the year. So it's the last week of October into the first week of November.
Kendra: This is soon.
Amber: This is next week.
Kendra: Awesome. I'm in. Where can I sign up?
Amber: I'm going to tell you, I actually did full on intensive planning back in July of this year. And it was the best thing ever because I was planning for the Planathon, and I'm updating some of our content, and I'm working on the Fresh Start workbook that we share. And I went deep because when the Planathon comes I get a little bit busy. So I'm like, "I'm going to go deep right now." I always go deep in December as well. But I went extra deep this July, and it was incredible. Our team is already moving forward on some of those things to set us up for 2020. So I'm implementing, but we're also thinking ahead, right? And what you were talking about, Christine, we don't run linear businesses. But it's sometimes really helpful to help us get our brains organized and help people understand what we're doing if we have some linear descriptions of what it is.
So I put that together in July, and now we've got a couple of things going. Our focus is super clear. We are absolutely in the Planathon car, right? So the sooner you plan, the sooner it's going to help you determine this is the car I'm driving right now. Okay. But maybe I need to take a detour or I'm going to just pop over here for one minute, but I've got to get back in my car as fast as I can. And that's going to ensure you get results.
Kendra: Yeah. I love this too because I know for health coaches especially, especially newer health coaches, like this isn't so much true for people when they get more established. But November, December can be more quiet times, right? This is the time where people are like, "Fuck health, I'm going to drink that beer at eat the fucking turkey," you know. So they're not investing in a health program. January, though, is massive. So obviously January would be the worst time to start planning because that's when everyone's coming in the door. This is a perfectly timed Planathon for our health coach community because November, December. You know, if you don't have that many clients do something that is going to actually help build your business and start to plan. I love this. I'm so on board.
Amber: Yeah, and we see each other that week, Kendra, actually, so we can actually exchange notes.
Kendra: That's so fun. I did also have a ... I have a friend who's starting her fitness and health coaching business here in Ethiopia, and she said, "Hey do you want to join?" I'm like, "Yeah, I'm definitely joining the next round. I got some goals." And she said, "Okay, you do want to start in November, December?" I'm like, "January, January please." And she's like, "Oh yeah." It's to your point, exactly, like things just kind of start to bake. And we need those breaks. Again, slow down to speed up. And I put rocks in my year for every December and every July. I slow way down because [crosstalk 00:11:26].
Christine: I love that, absolutely. And I think it's going to be also, you know, you have beginners where it's literally, "How can I make my business grow and structured day to day," and we evaluate. So one rock could literally just been having a reevaluation day of everything, seeing what has worked and what hasn't. And then for people who have bigger teams already, it's more of the CEO cap as to, "Where is my company going right now? What is the flow? What do I need to connect with? How do I grow it? How can I serve my team?" You know, so I think this really works on every scale. And I love also the fact that you can just take a break, you know, and that you plan for a month to just be intentional about evaluating what is happening and allowing yourself maybe also to say, "Okay, I need to redo this."
It's, I've probably seen it this way, but it's not working. So being open and being, yeah, allowing, giving yourself permission to actually shift in case it's not working. So do you have like a second Planathon in the middle of the year?
Amber: We actually ... People ask about that, that's so funny. One year we did sort of a mini Planathon, but it's just not the same. And then this past year we did a reflection event where you're checking in on all of those things. And that was a really enjoyable experience. And the power of reflection is huge. And if you start from a plan, if you have a revenue plan, if you've got like these are my marketing plans or this was all the stuff I had on my calendar, it's not quite working, you have a foundation that you can reflect from and reassess. And I think you're spot on. When you start to capture those things, when you start to capture the data, like where are my leads coming from? Okay I got to get some more leads over here because I have all my eggs in one basket or I want to stack some things, that is really powerful.
But it all starts with writing down the initial plan and then building in those checkpoints to come back to it. And I actually recommend people ... We started, actually my clients and I, we started reflecting quarterly because I believe in building out quarterly, more detailed quarterly plans than the whole 12 months. And we were doing some reflections. I was like, "We should actually do this every week." So I reflect on those areas of my business and my life weekly now. And that's powerful too for the micro adjustments we want to make.
Kendra: Yeah I think it's really important. And I actually started using a planner for the first time. It's the Best Self Journal. And I'm also very interested in your journal because I know you have a planner as well. But it's cool because at the end of the week it's like what were the wins and like what were the lessons learned? And it honestly helps.
I'm like, "I did this, and that didn't work. I reacted really poorly to that. So I obviously need to meditate more because that was super reactive. And that didn't work." And like, you know, that sort of thing. And I just love that reflection. And it also has something where it's like, "What am I grateful for today? What am I grateful for tonight?" And I think it's really important because, you know, we can kind of just get in that go, go, go sort of space. I think we're all kind of socially conditioned for that. But, you know, I wish I had known more about the importance of planning when I first started a business because I kind of just let things run. I was running it, but I just was chasing things. And I ended up building a business, like this monster that I fucking hated.
And it was overwhelming. It wasn't in line with my lifestyle. And I was just like, "What did I just create?" Like, "Sure, I'm making a lot of money, but this is actually not what I want." And so I had to really rethink and start pulling things off my plate and really think about what type of business is actually going to support my lifestyle. And I think that can happen when you're new and you're starting a business from a place of deficits because you're broke as fuck and you're like, "I just need to get clients and get money." So you end up chasing a lot of things that maybe aren't necessarily in line with that bigger purpose, right?
Kendra: And I think for me, I didn't even ... I thought I knew my bigger purpose, but I didn't really. And it kept evolving. And, Christine, we talked about this as well in Tuscany. I, my bigger purpose just came to me two years ago, and I've been in business for 10 years. But I knew it was coming, and I knew I would figure it out. And I was careful though not ... I would check myself because sometimes you know those workaholic things would come in like, "Okay, no. Dial it back." Reflection helps identify those things sooner, and there are totally things that I held myself back on because I knew it wasn't the thing. For example, someone, my clients at one point said to me, "Okay, now you need to create the bigger mastermind." Yeah. What the fuck? It's not time yet. I'm not ready. And, you know, they listen to what your audience is asking for, and yes. And also check in with what you want and what is in line with what you're ready for. And fast forward, you know, years later, okay I'm ready. It's not all right on time.
Christine: I love that. I've just been talking about it today, you know, where you need to be confident in whatever it is that you do, whether it is product or service, you know. And I am the believer of high end. I mean I do charge high end prices, but I would never have been able to do that if I hadn't been confident enough to do that. I wouldn't be able to sell it that way. So I really love that too, sometimes go against the mainstream kind of advice and go against your inner gut feeling saying you're not ready yet. And it's fine not to be ready yet. I really think that it's an important message to share and again, you know, to slowing down purposefully and really checking in and seeing and staying in that alignment. For sure. I love that.
Amber: I love how you phrase that. It's okay to not be ready yet. And that's why I think those micro moves and those micro plans, they get us ready. The small steps prepare us, and as we think about the plan for the year, right, you lay out the rocks and you put in the launches. And then you bring it back to 90 days. I'm a big believer in breaking down your 30, 60, 90 day plan, right? All the way back to corporate. Lots of great leaders who were using that strategy and it was powerful because you get momentum fast. But sometimes a 90 day plan is even too much, right? If you're just starting out you can't even see three ... I don't know. Like, I don't know. What do they want? Okay. Talk to your clients first or talk to who you think your target audience is first. Then come back and build a one week plan.
Okay. And after you get through that two weeks, three weeks, and then continue to build it out. So you can think ... And it's a still contrary because we're like, "Think big, you can do anything." Yes. And you can also start small because like we said, these things add up and confidence builds. And you can go bigger. And new opportunities are opened to us little by little as we're taking action. So I think that's really the key piece for me. Build the plan and take action on that plan.
Kendra: It's so true. I love that. And so how about some like actionable steps for our listeners? I know what actionable step number one is. It's to join the Planathon. We know that. But like what are some things, like what are some small things people can do to kind of put the stuff we're talking about into action right now?
Amber: Yeah, 100%, so if you ... And this is really where we get into customization, right, of what's going on for you and your business right now. But if you don't have any, no plan, I got nothing, like, I don't know, think about your vision, right? Even if it's not fully baked yet, it's okay to think about where you want to be going. I have this analogy when we were on a safari in Masai Mara Kenya, the driver was totally lost. He had no idea where we were going. He was so apologetic and [crosstalk 00:19:33].
Christine: That's reassuring.
Amber: All right guys. And he literally said, "You're trusting my little brain, and I don't know. I'm so sorry." Here's where we should be going. Like this is kind of what we're looking for, a big tree off to the left. There's a tree [crosstalk 00:19:52], but the whole time my husband and I are like, "This is good." We were enjoying every minute of this ride. And that's what I want for us in our businesses. And, "Oh, over there, Oh, there's a cheetah." The guy goes, "See the cheetah," and Simon, "Sorry guys, we're going to be late. This isn't safe for us to be in the park," but we detour a little bit. And then there's a pack of lions. And, "Oh gosh. Okay. We got to stop for the lions that are right in front of us." We go a little bit further, and we see the hippos in the river that we have to cross to find this tree.
Okay, that's a little scary. Just like in business, right? We're making steps forward. We don't quite know where we're going, but we have this idea of a destination in mind. And it might be a mirage, but it's going to get clear and clear the further we, the closer we get to it. Even if we don't know what exactly. Just one car, little detours, right? But stay in that car. And I think that creating that vision, even if it's foggy, so important. And then you take action steps to move closer to it. But what action steps am I taking? Put those rocks in your plan. Then bring it back. Build your 90 day plan. If you can't think 90 days out, start with a week, start with two weeks. And then after you have that personalized plan in place, right, very, very much personalized. Business is not one size fits all by any means nor is our life. So we want to marry those things up.
Then you work it every single week. And I highly recommend you take 15 minutes every Monday or Sunday if you prefer. I'm a Monday girl because I'm still weekending on Sunday. And a breakdown, these are the five things, five things, three things, right, that you need to accomplish this week to move closer to the goal that you're working towards, which also means you've got to have a goal defined. What is it that we're even working towards? Again, I think the goal should be a little bit closer and crystal clear like the milestones along the way on our journey to the big tree.
Christine: I love this. It's not overwhelming either and I love. You know, we had this discussion, as you said, in Tuscany that your goal doesn't have to be defined yet. And it doesn't necessarily need to be I'm going to save the world. I'm going to save the planet. I'm going to be the next super role model for women or whatever it is. You know, sometimes you just don't know, but you know kind of. You know at least the feeling, you know, and that is enough. I love that. I really do.
Kendra: Know the feeling, and that's enough. Yeah, and clarity will come.
Christine: Yeah, I think that too. This is amazing. So tell us, how does this thing work now? What do people do? So we are airing this for our next episode I think we squeezed it into. So what do people do?
Amber: So, you go to theplanathon.com and sign up. And then we're going to guide you through the process. We're going to share with you the link to the Facebook group. And we keep it on Facebook just it's accessible, it's super easy for people, and it's all happening there. Speakers are going to take the stage, and we've got extra materials for you as a part of that, some extra worksheets as you're working through and building your plan. So we'll share with you a 90 day plan template.
And if you've got all of the ideas, and you're not quite sure what your next move is, we're going to help you prioritize and give you a framework to think about, "All right, this is what I should be focused on," versus all the things. So we're going to just guide you through it. And I want to remind you and encourage you in all areas of business and life. You don't have to do all of the things in this plan.
Christine: Oh, I love that.
Amber: So we're a lot of speakers. Don't try to watch all of the videos. Watch those that are relevant to you and your business right now because you're going to get exactly what you need out of it.
Christine: I love it.
Kendra: I love it so much. I'm going to sign up. I'm so excited to plan. I never thought I'd say that. This is crazy.
Christine: I can see you being a great planner, actually. It's so funny.
Kendra: Yeah, oh my God. I should get my partner. He has an online business too, and he's like super into organization. This might actually be the perfect thing for him like totally geeking out.
Amber: I mean from social media to mindset to money, covered.
Kendra: Awesome. I love it. So everyone should go sign up for the Planathon. Me and Christine will be involved. Christine, you're speaking there. And one more thing I want to note before we leave today is since we, this episode is going to be going out on the end of October me and Christine are going to be in person at the same time, which is a fucking unicorn. We're basically looking at the functional diagnostic nutrition conference in San Diego. So if there's any FDNs out there who are attending the conference, we're going to be speaking at 9:00 AM and 10:00 AM on the Sunday. And make sure to come up and say hi to us. We can't wait to connect with you, hang out, and actually like touch your face.
Well we won't do that. But like, you know, like hug you, you know like embrace, like connect in real life because through the computer screen is just not the same. So we're [crosstalk 00:25:13]. Yeah, I'll be like, "Eww," but, no, it's going to be great. We're really excited to hang out with all of you guys. And, Amber, thank you so much. It's so cool. Thank you so much for being on our podcast because you're in Africa, and I have no idea what fucking time it is there, but hopefully you're not in the middle of the night right now.
Amber: It's early, very early.
Kendra: Okay, oh okay. Well, you look great, and I love that we can coordinate so many time zones on this podcast because we're always doing it. So thank you so much. This is awesome. And so theplanathon.com is where everyone needs to go to sign up so that you can get organized for 2020 be 60% more successful. Right?
Amber: Love that.
Christine: All right everyone. So we'll get back to you in a couple of weeks with our newest episode. And please leave a review if this was helpful for you. Please, please, please go to [inaudible 00:26:10] and leave us a fast five star review. Go to Instagram stories and do a little screenshot, and we will appreciate it. Thank you.
Kendra: Oh, and one more thing. So leave a review because we have a contest going on right now. So, if you go leave us a five star review, you know, if you feel like we deserve it, we will enter you into our contest to win. And we're going to send you the 10 business books that we basically credit with building our six figure businesses. Plus we're going to give you a business audit, which basically gets our eyes on your business to look at your social media and website. We're going to send you a report about everything that you need to optimize or everything that is working for you.
So I think that's pretty fucking valuable. And all you need to do is go take two minutes of your time to leave us a five star review. So make sure to do that because that's going to go until, I think, like beginning of November. So if you haven't done it, do it now.
Christine: Perfect. All right.
Kendra: That's all I got.
Christine: No, that is pretty much a lot. So with that we are signing out from Canada, Luxembourg, and Africa, or Ethiopia to be correct if we're going to go with countries. So Africa is not ... All right, anyways, hope you have a lovely week, and we'll talk to you again soon. Bye.
The most common question that I get from health coaches is how to price their programs and services. Luckily I have a simple formula for pricing your programs that is going to help you make money and prevent you from going broke. Watch my video to learn more or continue reading!
I totally understand the struggle and the pain that goes into trying to price your programs and services. I was a health coach for five years and this was by far the biggest struggle that I had. I went over it and over it again in my head....what is my value? Am I charging too much? Not enough?
Money is a pretty tough subject for most health coaches because a lot of us got into this industry because we wanted to help people, not necessarily because we wanted to become rich. The thought of charging higher prices to help people who are desperate and suffering might feel a little bit icky, or maybe even a little bit gross. But what you may not realize is that by undercharging your services or even offering them for free, you are actually preventing those people who are suffering from getting the results that they desperately need.
The exchange of money with your client is a massive part of their connection to actually doing the work and getting a result. As you know, you can't actually do the work for your client. They need to do it for themselves, and they need to really want it for themselves. So, in order for them to succeed and get that results, they need to be committed. And that exchange of money is actually a massive part of that commitment that they make to their health. Your client needs to find enough value in what you are offering that they actually want to give something away of value in exchange for what you are offering. And if they don't, it's pretty unlikely that they are going to be committed to your program and even complete it.
Have you ever offered a discount on your services, or maybe even offered to give your services away for free? And what was the result of that client? Did they actually stick with it? Did they actually get a result? I would say like 9.5 times out of 10, they didn't actually complete it, stay the course, or get the result that they initially wanted to get. And you also might have experienced this personally. Think of something that you were given for free. How likely was it that you actually committed to it?
If people aren't committed to your programs, then it's actually a huge waste of your time, but it's actually a huge waste of their time as well. If you're going to spend the energy working with a client, you actually want them to get a result. You want them to be happy and give you a testimonial after working with you. So their investment should be enough that they stay fully present and fully committed to the process that they are signing up for you with.
When it comes to a pricing formula, the first thing you want to do is you want to determine your hourly rate. Your hourly rate is for your reference only - you should never disclose this with your client. And if you have no idea what to charge for an hourly rate, think of the last job you just had, maybe the highest-paying job you've had up until this date. Take that number and double it, and there's your hourly rate. So, let's say your last job was working as a personal trainer for $50 an hour, so I would start at $100 an hour for your health coaching services.
The next thing you want to determine is, how much time are you going to be spending in session with your client in that specific program? So, your program might include a one-and-a-half-hour intake session followed by a one-hour test results session, and then maybe you do four 30-minute follow-up sessions at the end of the program, so that is a total of 4.5 hours.
Now, we can't stop here. We actually need to determine the time that is spent behind the scenes with each client. And this is a big mistake that I see a lot of health coaches making, is that they charge for the in-session time, but they forget about the time that they actually spend behind the scenes with each client. So, let's say that you need 10 minutes prior to a session to prepare, and maybe you need 10 minutes after a session to log notes and maybe send resources to client. And then let's say you're running labs with your clients; you're probably going to need at least an hour to review those lab results and develop a protocol. So, if we consider all that, that's actually going to equal an additional two hours of your time.
The next thing you want to do is determine how much time you're spending supporting each individual client. So, maybe you offer unlimited email support. How much time on average are you spending answering emails with each client? And if you don't know this, that's okay, just come up with kind of a generic average. And then you want to track this over time with each individual client so in the future, you know exactly what this number should be. Let's pretend that it's one hour per client. The next thing you want to do is add in any extras that you might pay for with each client. So, for example, do you offer a welcome gift? Make sure to include that. Do you pay for your clients' lab tests? You want to include that in the price as well. So, let's pretend that in this example, that total is $300.
Finally, let's do the math. So, you want to total up your hours spent in session, out of session time, and the time to support your clients, so in this example, that's going to be seven and a half hours. Now you want to multiply that 7.5 hours by your hourly rate, which in this example is $100, and that equals $750. Now you want to add your extras to the total, so that's going to be $750 plus $300 of extras. So, the price for this specific package is going to be $1,050. Now, this price shouldn't actually be set in stone. This is not going to be the price you charge for an eternity.
As a new health coach, I actually don't recommend listing your prices on your website, and I actually recommend increasing your prices with every few testimonials that you get. And so, as you get more testimonials and raise your hourly rate, you're just going to complete this formula again. There it is. It's that simple.
Okay, so now that you know how to price your signature program, you might be wondering about scaling it and actually turning it into a group program. So, if you want to know how to do that, make sure to grab my free Launch Your Group Program checklist!