All Posts by Kendra Perry

Avoiding Entrepreneurial Burnout (& Identifying it in Your Clients) w/ Dr. Kristina Hallett

WATCH THE EPISODE

LISTEN TO THE EPISODE

Tools mentioned in this episode:

Provider Resilience Application that gives healthcare providers tools to guard against burnout and compassion fatigue as they help them. Available for all devices and free.

Breathe2Relax Application that is a portable stress management tool which provides detailed information on the effects of stress on the body and instructions. Available for all devices and free.

- Grab our FREE Practitioner Tool Kit to get a list and review of all the platforms Kendra and Christine use personally in their businesses to save time, money and generate consistent income.

- Grab Dr. Hallett’s FREE guide, “10 Steps to Being Stress-Smart & Becoming Your Own Best Friend.” http://bit.ly/ownbestfriend

About Kristina Hallett:

Board Certified Clinical Psychologist and Executive Coach, Kristina Hallett combines science and soul for practical, fast results. She uses her decades of psychological experience and down-to-earth approach to facilitate progress and change. Her mission is to bring the latest scientific research to practical application, helping people feel more empowered and productive. Kristina is also an associate professor, speaker, author, and co-host of the Be Awesome Podcast, featured on Mental Health News Radio. She has been featured widely in the media, including U.S. News and World Report, NBC News, Reader’s Digest, Huffington Post, Medium, Bustle, and many other outlets.

Contact Kristina Hallett:
https://www.facebook.com/OwnBestFriend8SimpleSteps/

https://www.linkedin.com/in/kristina-hallett-phd-abpp-ab307021/
https://www.instagram.com/wisdom_healing/
https://twitter.com/KHallettPhDABPP


Transcript:

Christine:              Alright everyone, hello and welcome to this episode of the 360HealthBiz podcast, and today you will have me on my own without Kendra, who is actually lounging in a hammock in Costa Rica at the moment. Bless her, not jealous at all, but I do have wonderful company. I have Dr. Kristina Hallett with me and we are going to talk all things burnout. So today is going to be a continuous education episode for you guys. And so let me introduce Kristina very quickly to you. So she's a board certified clinical psychologist and executive coach, a combination which I adore. She combined signs and so on for practical fast results. Killer combo, the only thing that works in my opinion, she uses decades of psychological experience and down to earth approach to facilitate progress and change. Her mission is to bring the latest scientific research to practical application, helping people feel more empowered and productive. Kristina is also an associate professor, speaker, author, and co-host of Be Awesome podcast featured on Mental Health News Radio. She has also been featured widely in the media, including US news and World Report, NBC News, Readers Digest, Huffington Post, Medium Bustle, and many other outlets. So we are here with a pro. I am super excited. Kristina, welcome so much to our episode here.

Kristina:                 Oh, thank you Christine. I am delighted to be here. This is so much fun. I love is. How wrong is it that I say, I love talking about burnout and compassion fatigue, right? Because...

Christine:              Most of us, we love talking about poop as well, right?

Kristina:                 Exactly. Yes, exactly. So this is one of my sort of like, you know, Hashtag banished burnout, right?

Christine:              Yes.

Kristina:                 As long as knowledge is power and the more we know and that's so true in all of the work you do. You know, I, I have looked through, we've talked about your work and it's so impressive how you really look to bring in every element of a person's functioning. So I'm thrilled to talk with you.

Christine:              Yep, absolutely. And that's what we're going to do today when we talk about burnout. So it's going to be a fantastic episode. I'm really looking forward to this. Now, before we start though, for everyone who's listening, as always, we're going to start with a tech tip and Kristina is actually going to share her favorite app today, and as always, don't forget to surf over to iTunes. Leave us a five-star review if you're like this, if you like our guests, just give us some love and you can also support the show and become a patron of the show. It's all on our website, 360healthbizpodcast.com. So Kristina, Kendra and I, we love geeking out on tech, right, like we love digital business and you have an app that you wanted to talk to us about today. And for those of you who are listening on the podcast, if you actually surf over to the blog, we are recording this and video form and you can actually see her demonstrating this, so just a quick note on the side. But without further ado, let us know what is your secret kind of weapon that you have in your arsenal.

Kristina:                 Oh, and there's so many of them, so it was a little hard to just pick one. But today I'm going to tell you about an app, and it's free and it's available on Android, IOS, like you name it, you can get it, it's free. And it was ultimately developed in the US as part of the, Department of Defense. It was developed for the military. There's a whole suite of apps and they're all ones that I use. And there's tons of research that went into it and they are completely appropriate for all civilians as well. So I use these in my executive coaching across the board. I also tell my students about them because I'm teaching in a graduate clinical mental health counseling program. So this is number one what providers need, and it's called Provider Resilience. What could be better? So I'm going to tell you what's on it so that listeners can hear, but I really do encourage you to go to the video because some of this you just want to see. Open up the app right at the top is a, it's like a half rainbow, and it's your overall resilience rating. And so for those of you who are watching, there it is. That's the resilience. Okay? Now I have these set up purposely, I have a separate one, so I have two of them. This one I use for demonstration purposes, you'll see why. So that half rainbow goes from low where it's red, because we usually associate red with warning signs, all the way up to green, which is good. Love that. Love green.

Christine:              Yep.

Kristina:                 And so, all of these different components that I'll describe are a part of this app and they make up your overall resilience rating. So right underneath that you can put in, this cracks me up, time since your last vacation.

Christine:              Oohh.

Kristina:                 That's one of the keys for burnout, right? So in my demo, this is not the truth. This is not the truth, but I'm going to tell you that according to the app, since my last vacation, it's been two years, one month, 10 days, 23 hours and five minutes.

Christine:              I would die.

Kristina:                 That would be so bad, right? So not only is that a ridiculous amount of time, but I love the specificity.

Christine:              Yeah.

Kristina:                 It literally counts down to minutes since your vacation. So you can just add in when you're most recent vacation has been and then keep track of it because as providers, that's one of the things that we often forget to do.

Christine:              Yeah.

Kristina:                 We're so busy taking care of other people and hello, we need to walk our talk and do this.

Christine:              Yes.

Kristina:                 So there's a vacation clock, there's also a section called burnout and there's a whole burnout scale that you can do, and one of the tools in this. This is why there's so much to this one app. That's why I'm like, it's just phenomenal. I talk about this in presentations I give across the US and internationally and literally people are pulling out their phones and downloading it because it's, there's so much in it. So there's something called the pro-qual, and that's the professional quality of life scale. And it's really nice to have this as a measure. It's a nice measure. It's a self-report. It's about 26 questions, and as you fill it out and then scores it for you and you get three scores, you get a compassion satisfaction score, a burnout score, and a secondary traumatic stress score.

Christine:              Nice

Kristina:                 That gives you your overall pro-qual or your professional quality of life. So we know that as soon as you have, and I'm sort of getting into what we're talking about here, but it's all about the app, so tech and talk at the same time.

Christine:              Yeah.

Kristina:                 We have to have some marker, and then we continue to do this and we compare the marker so we can see, are we making progress? Are we doing better? Which one of those particular skills is moving in which direction? Right. And it's all right here. So see down here is the pro-qual. That's, that's the pro-qual. Again, these are demonstrations but each one of them gives you a little rainbow. And it tells you, in this case, apparently, oh this is so bad. It's been 838 days since my last update of the pro-qual. So it keeps you accountable as well.

Christine:              Ops.

Kristina:                 I know, but again this is for demonstration, so I'm aloud.

Christine:              Yeah.

Kristina:                 Now it has another section called Resilience Builders and Resilience Killers. And so it's got examples. And so examples of resilience builders are, did you take a short walk?

Christine:              Yeah.

Kristina:                 Did you perform at debts? Stretching or isometrics? Things like that, and you can put in your own something that you've identified as a resilience builder. And then when you go to resilience killers, that you're going to love this. Did you skip lunch?

Christine:              Ops.

Kristina:                 Have you eaten junk food? Did you come to work sick today? Right? So it's got all of those different things, and then it brings you back to your dashboard. Now there's also tools. One of these tools that cracks me up is called, 'Remind me why I do this.'

Christine:              Hilarious.

Kristina:                 You also get a graph of your pro-qual results and a graph of your burnout results.

Christine:              Mmhmm

Kristina:                 And then, my, one of my, I would say this is my favorite, but they're all my favorite. There's a section on physical exercise and what it is, it's the directions on how to do various chair yoga poses.

Christine:              [inaudible] I love that.

Kristina:                 Yes. And as you just simply scroll through, it gives you different exercises and I particularly love this. Overall, my approach for all of us as professionals is that we need things that we can do in about two or less.

Christine:              Yeah.

Kristina:                 And many of these things we can do either sitting at our desk or literally when we take the bathroom break, right? And often there are so many things about counteracting burnout and working towards resilience that we say, 'oh, I just don't have the time for that.'It's going to, like we think about, 'oh, take me half an hour to get to the gym.'[inaudible]

Christine:              Change and...

Kristina:                 Yeah. So know everything that I'm talking about are things that are free. They're accessible, and they're very brief.

Christine:              No excuses people.

Kristina:                 Right. And oops, lost the headphones I want to listen to. So, so this one is super great. And the one caution, that it's not a caution, the one reminder that I give to people, is if you're going to do one of these exercises, make sure you do both sides because you don't want to just turn to one side and forget to turn to the other side. So do both sides. And then the final area in this particular app is something that's called value cards. They're alphabetical, so at the moment what shows up is idealism.

Christine:              Ok.

Kristina:                 And so it has a little text describing idealism, and if I swipe, then comes up independence…

Christine:              Right.

Kristina:                 initiative. So there's another one, so there's a whole alphabet word, integrity, joyfulness. So different values that are important to us as healthcare providers, really important to us as people, but particularly when we're in the business of healthcare, we are some of the worst...

Christine:              Yeah.

Kristina:                 at taking care of ourselves. And I'll use this as a teeny segway because do you know that in the most recent studies in the US on physicians and Burnout, over 70 percent of physicians who are surveyed show at least one of the characteristics of burnout.

Christine:              Oh my gosh, let's get going on this because my ears are like, what? So I mean, burnout is like this term that's being thrown around all the time. You know? Yeah. Some people who use it very negatively because unfortunately, you know, it's, a lot of people don't really know what it is. They don't know what it manifests likes, there's abuse that is being, you know, I don't know, in Luxemburg in particular, there's lots of people who abuse it and they just get three weeks or three months of work because they claimed to have burnout. So I think it is first of all important to understand what it is and how it manifests, especially either to become aware that you as a practitioner might actually be going down a slippery road or, what I also find uber important, is when we're working with a client and I mean not everyone is qualified to work in that particular area. A lot of us are coaches and I find that it's our duty to know when we've reached our limits, and I find knowing that someone is on their way to a real burnout that's out of our boathouse for most of us. So for me, this is really on the one hand looking at ourselves. You just said how many practitioners are actually well on their way of suffering severe burnout. How to diagnosis or how to get good idea of what this might be going on with my client or when it's time to refer out. So I would love to talk about these areas. I know it is super vast topic, but I know you are the go to person to talk about this, so I cannot wait to soak up your knowledge on this.

Kristina:                 Oh, thank you. And that's literally one of the things that in my executive coaching I really specialize in because I have the psychological knowledge. So I'm a person who literally others refer to when they get to this place, when things have become too much.

Christine:              Yeah.

Kristina:                 And so I love the fact that we're able to think about this. And I'm going to start off with giving you an example of a time that I discovered that I was burnt out and because it happens, it doesn't happen at the same frequency necessarily all the time, and it's not always obvious, and yet it's something we have to pay attention to. So my big personal hashtag is always radical self-care. Because that means, right? Literally paying attention to what's going on and radical self-care for me means things like setting limits and having boundaries and owning your strengths and knowing when to say no and when to say yes to you, things like that. So that's the talk that I'm always giving to everybody. Here's a day, I drive home, and usually I parked in my garage, and I walked through the garage into my house. As you walk in, there's a long table, and that's where we put the mail and other things that are going to go in or out. So every day in a row I walk in, I look at the mail, I leave things, I move things, it's fine. And usually what happens is the dogs run up to greet me and my husband comes over because he's usually home first and he gives me a hug and a kiss and I say hi and I look at the mail, blah blah blah, you know, normal, ordinary life. So I notice many days in a row that there's like a basically a lot of junk on this table, and it doesn't bother me in the slightest. 'Hi, how you doing? I add to what I take away all fine.'And then this one day I walk in, and as I walk in, the dogs come over, my husband comes over, he's smiling and saying hi. And I look at the table and I look at him and I'm like, 'what is all this mess?'And he's like, oh right. He's sort of gives me that look. And I was like, 'is anyone ever going to clean this? Like what is going on here? Why does this look like this?'And there's a pause. It's just like, 'Oh God, you know what, what is she doing?'

Christine:              'What is going on?'Yeah. Lost the plot.

Kristina:                 And he very gently says, 'honey, I think that's all your stuff.'

Christine:              Wrong thing to say.

Kristina:                 Well actually, luckily because this is my area, right? And we've got to, you know, heal thyself. So I look at him like, 'you're right.'And I thought instantly what is going on? Like this was an over the top reaction.

Christine:              Yeah.

Kristina:                 The scenario was no different than any other day before and yet this. And it wasn't even that much. Like you know it, this is one of those, it took like five, maybe six minutes to put everything away and clear it off. So this...

Christine:              But it just triggered. Yeah.

Kristina:                 Total trigger total over the top irritability and reaction. And luckily we work, he and I well enough together and he knows me and if he says, if he's going to call me on the carpet and hold me accountable without sounding defensive, there's something for me to look at. It was very clear to me, as I looked at it, that I had gotten to a place, because I was loving what I was doing and busy. So it wasn't that things were bad.

Christine:              Yep.

Kristina:                 But I wasn't following the steps that I teach people regarding radical self care.

Christine:              Right, ok.

Kristina:                 And that those little irritants had grown and grown and grown and I hadn't stopped and taken the time to shift the pathway.

Christine:              Okay.

Kristina:                 Whether it was the mess or internally, and so therefore match, tinder, boom. Off I went now it wasn't a bad episode of burden. It was like one of the early stages of that. But that kind of irritability, that's something that is an absolute emotional sign that burnout is going on.

Christine:              See, I would just think, 'oh, I just had a back day. I'm a little bit tired.' You know, so I'm actually self-evaluating myself and I didn't have like a trigger like that. But it definitely feel tired and so much going on that I'm like, 'Ooh, hang on, I might need to do some yoga poses here.'

Kristina:                 Exactly, exactly. So let me just go over some of the different categories of symptoms that we might see.

Christine:              Yes.

Kristina:                 Obviously they, these can account for many different things because you just gave a good example. We know that you’re the sleep expert and so not having enough sleep is certainly something that can contribute to getting some of these symptoms, but not sleeping is also a sign. It's one of the very first physical signs of burnout. So chronic fatigue, insomnia, getting sick a lot, weight gain or weight loss, appetite changes. Those are some pretty significant physical signs. Also aches and pains, a lot of aches and pains are a sign that you want to pay attention. Now if you just have one or two of these, obviously we always want to look to them straight medical first, is there something going on for us physically for anything because we want to rule that out, right? So I don't know if I had pneumonia, for example, or mononucleosis. I might be very, very tired and feeling achy and sick all the time, but in the absence of a known clear physical illness...

Christine:              Yeah.

Kristina:                 you need to pay attention to that. So similarly, lots of headaches, stomach aches, aching joints, fatigue, insomnia, change in appetite, and again, I know that you'll appreciate this. We might also see an increased drive for junk food, sugar, particularly sugar at nights. Yeah. So physically that's what we'll see. Emotionally, anxiety, depression, irritability, anger, pessimism, cynicism and detachment.

Christine:              Yes.

Kristina:                 Right. So one more sort of like, 'oh, just go away, just leave me alone and go away.'

Christine:              Yeah.

Kristina:                 That's again, that's sort of another, to me these are all yellow flags.

Christine:              Interesting. Yeah.

Kristina:                 Right. So you want to think like how many yellow flags do I have?

Christine:              Yeah.

Kristina:                 Similarly, at work, it could be a drop in productivity or forgetfulness, difficulties with concentration and attention. So all of those can be signs that burnout may be going on and we want to pay attention to that because if in fact we're seeing a whole bunch of, oops I just, something went wrong. If we're seeing a whole bunch of those different signs, then accumulative number of those or seeing that over a number of days. So absolutely as you said, anyone can have a bad day, anyone can have a bad couple of days, but when you're beginning to feel this way more as more often than not, or as a regular course, you really want to begin saying, 'hm, let me do an assessment.'That's why I love the Provider Resilience app.

Christine:              It's true.

Kristina:                 Because you can log this and you can sort of say, 'hm, how are things going?'Now one of the other things that we know, is that everybody has this recency bias. So anytime someone comes into my office and I say, how are you doing? Literally they start telling me about the last 48 hours.

Christine:              Ohh.

Kristina:                 The 48 hours are good. They're like, 'oh, I'm great, blah blah, blah, blah,'and then they say, 'oh, you know, a week ago x tragedy occurred, but you know, last few days.'

Christine:              I'm fine.

Kristina:                 Or they've had things go really well, but in the last two days they've gotten stuck or they're struggling and they come in and they're like, 'oh, I feel awful.'

Christine:              I get it. Yeah, it's like when my clients come, I've been sleeping well for two months, but the last night I had a bad night and it's like, 'oh, come on.'You've been sleeping so badly before every night, so yes, Yeah.

Kristina:                 So we want to pay attention to that for ourselves and in our clients. Right? We want to keep in mind that people are immediately looking at really the short term past what's gone on. And so that's why I love tracking, so using particularly tech tools to track how are you doing or how is your client doing, having your client track, doesn't matter and you know what? Your client doesn't have to be a healthcare provider, anyone can get this app. So even though I'm saying 'Provider Resilience' and it was made for healthcare professionals, it works for everybody. That's what's fabulous.

Christine:              Yeah.

Kristina:                 But particularly relevant to the healthcare professional.

Christine:              Alright.

Kristina:                 So we begin to track this. We're like, 'okay, I'm having more and more of these signs. What's going on? What do I need to pay attention to?'And then we need to step back and begin to take sort of an inventory of what am I seeing and how strongly is this feeling? You know? And so remember I mentioned pessimism and cynicism.

Christine:              Yes.

Kristina:                 Right? So I want to highlight those...

Christine:              I have the [inaudible] my cynicism sometimes.

Kristina:                 So and so do I mean I am, I consider myself a realist, although my friends will often also say that I'm Pollyanna, not so I don't ignore the truth. I totally believe in bringing in a realistic view, but I want it to be balanced. So I think our goal is balanced. We don't want to be up all the time. We don't want to be down all the time, right? We want that seesaw to be relatively balanced. So the prime key for me is when you look and you say, am I in balance? Like in general, if I think of the last week or the last month and having data helps, then am I in balance? Or are there more days where I'm catching myself being this other way? So I'll give you an example from one of my executive coaching clients, senior executive. And the reason she came to me as she, she said, 'hey, I think I'm having some real anxiety, maybe going into depression and so maybe I need therapy.' And I said, you know, can we talk coaching first before therapy because like, let's see where you're at, let's assess this. So instead we did coaching and what it was was burnout, and here was her sign, her number, two major signs, one was she noticed that at work, little things were irritating her.

Christine:              Yes, I have so many clients with that.

Kristina:                 She was finding herself being a little shorter or a little more snappy to her staff, and she was really beginning to think, 'okay, how quickly can I retire?'Now this was a young woman. She was not at traditional retirement age, you know, sort of early, middle age. And so literally as she loved what she did, she didn't want to stop it. But she understood that she was feeling irritable.

Christine:              Something was happening. Yeah.

Kristina:                 Yes. And I think one of the things that we do is when we begin to question this, we might go into this other area of, am, do I have an anxiety disorder? Is this depression, anxiety and depression go hand in hand, and we may be feeling more anxious, so she was also waking up and immediately overwhelmed by thoughts of her workday and what was she going to do, and how could she manage it and would get anxious. So she was experiencing anxiety. She was experiencing some of the early signs of maybe like an irritable agitated depression, but she didn't have a full blown anxiety disorder or she wasn't in a major depression. And that's part of that differentiation I think is important because early intervention can make such a difference and so I don't want us to pathologize things and that's what we do. We tend to say, oh look, right, because we're often so critical, so I was fine, fine, fine, fine, fine. And now everything's, everything's blown up and it's awful. And that's where that pessimism and the cynicism can come in, and we are sort of overly negatively catastrophizing how we're, how we're doing.

Christine:              Yeah.

Kristina:                 So the other sign for her was that she would come home and she was too tired to do the things that she said she knew she should. So she wasn't exercising, she had a hard time at making a healthy meal and she'd sit on the couch and eat cookies and basically give herself a hard time mentally about sitting on the couch eating cookies and not exercising. And so literally she was like, I know what to do. Like, you know, I'm not an idiot. I know exactly what to do, but I can't get myself to do it.

Christine:              Yes.

Kristina:                 And so what I said to her, as you know, let's think about this differently. What if we think about this as burnout and what if we say it's at a stage of burnout that absolutely, in a very short period of time, there are some things that you can do, hashtag radical self-care, in order to stop the progression and turn things back so that you're back to loving the work that you love, feeling, that you have energy doing what you need to do to take care of yourself.

Christine:              Ok.

Kristina:                 So one of our very first interventions was starting the day off with laughter. Laughter is the best, biggest hit of dopamine that we can get.

Christine:              I love it.

Kristina:                 Dopamine makes us feel good, right. So she loves, this sounds so silly. She loves funny YouTube cat videos.

Christine:              Oh gosh, who doesn't.

Kristina:                 Right? Exactly.

Christine:              Totally up there.

Kristina:                 Dancing parrot. I liked the dancing parrot, right? They crack me up.

Christine:              Yes.

Kristina:                 So now traditionally we would say, don't look at your phone right away. Don't go on media. Okay, that's all well, generally speaking, that's true. As in don't dive into it.

Christine:              Don't check your email. Don't go on the internet. Yeah.

Kristina:                 Exactly. But for her, the minute she woke up, she was flooded with these anxious thoughts about what she had to do and how she didn't want to do it. So we needed to get that to stop right away.

Christine:              Not spiral out of control. Yeah.

Kristina:                 Exactly. Five minutes of silly YouTube videos, she would laugh...

Christine:              I love it.

Kristina:                 and then get out of bed with the energy and the positive mood to face the day.

Christine:              I love that.

Kristina:                 Shower, eat, etc. and later go look at the email. So that's just one example. That's radical self-care.

Christine:              That's amazing.

Kristina:                 Right? And that's what I mean. Simple intervention, simple short, no cost or low cost interventions.

Christine:              Yep.

Kristina:                 Some other interventions that we used for her, really worked with her on time blocking in her day. So as a senior executive with an open door policy, because she wanted to be accessible to her clientele, she didn't feel like she ever had time that was focused to do what she needed to do and the burnout was inhibiting her focus and concentration. So we talked about, if you think about this as coming from a place of you want to have the most to give those that you work with, you must have a break. And there is so much research in the...

Christine:              Yes.

Kristina:                 peak performance and mindset, literature on the fact that we can only work for a certain amount of time...

Christine:              Of course.

Kristina:                 and then we need a break.

Christine:              It's much less than we actually think it is. Like an eight-hour workday it's just ridiculous. You never going to get eight hours of work done, it's just ridiculous. Power naps baby. Yeah.

Kristina:                 Yes. So we actually need, the research says, and it depends on what it is that you're doing, but somewhere between 50 and 75 minutes, we must take a break. Meaning you can't work longer with focus concentration than either an hour or an hour and a half, sort of depending on what you're doing or what your profession is. And so at about 50 minutes you need to take a brief break. What do we do? We pull up our Provider Resilience app and we use some of those things to rejuvenate us during that.

Christine:              Amazing.

Kristina:                 So again, right? We're talking five minutes or less, and that context switching in that moment, basically reboots your brain so you can go back in with increased focus and concentration. So that's one of the ways we use some time blocking.

Christine:              I love it.

Kristina:                 We also had her set aside some dedicated time where she could in fact close her door for half an hour and attend to those things that were really high priorities...

Christine:              Yeah.

Kristina:                 but that would, right? Again protecting her and saying no, so she could say yes to her to have more, to give.

Christine:              Love it. So this is obviously super important when we have a client or when you know for ourselves, you know, if there's someone listening and it's like, okay, I see I literally coach five clients a day for one and a half hours. It's like, come on, you know, how's your brain supposed to do that So I think for ourselves, this is a super important one. Now my next question would be, I know that if you know, you have a case where this person wasn't as mindful or wasn't as open to, you know, get help straight away. I mean, this lady, she was aware, she knew that something was going on and most of the time our clients usually feel that something's not right. What do we do when we have someone? Because if you have a full blown burnout, it's seriously physical incapacitating and it can leave permanent damage. So, what would you suggest? What are some of the signs where you would say, okay, this is actually not just a yellow flag, there's this like orange verging on red. When is it time for a general health care provider or health coach to say, this is not my boathouse anymore. I need to refer this out in order to give my client the best care possible.

Kristina:                 The things that I see most commonly at that more advanced stage of burnout are an unremitting fatigue, a sense of hopelessness and this negativity or pessimism about the ability to change.

Christine:              Interesting. That is a thought I cannot change anyway.

Kristina:                 Right? There's nothing. It literally comes down to I'm helpless and hopeless. There's nothing I can do. I have to do ABCDE. There's no getting around it, nothing can change. And our thinking, the more burnt out we are. We just talked about a lack of mental flexibility.

Christine:              Ok.

Kristina:                 So the more burned out we are, we're not regenerating and we're not recuperating and so we have narrowed options that we're seeing as what, how we can manage something. So I mean I just think of parents who will say, 'oh, we'll have to take care of my kids and I have to work and I have to take care of the house and blah blah blah blah blah.'And you say, 'well, what if you wanted or what have you left the dishes in the sink overnight.' 'Oh, I can't possibly do that.'

Christine:              Okay. So complete inflexibility and, and like not seeing the forest for the trees.

Kristina:                 Right. And this degree of, it's not even, it's even beyond flexibility. It's often this, huge resistance, and that won't help.

Christine:              Interesting.

Kristina:                 Even if I did that, that won't help.

Christine:              See, I wouldn't have known that. So this is super interesting to me, okay.

Kristina:                 Yeah, so again, we're often using the relationship we have with the person to say, how about, how about you? I'll say like, let's test the hypothesis. Let's do an experiment, right? People love that. People like, all right, right, fine, because we're not gonna. I'm not gonna say, I mean I think I'm right, but hey, what do I know? I'm not you. You know this. So are you willing to engage in a little experiment to see what happens. Now one of the core techniques that we're using to manage burnout aren't really because burnout is about stress and stress management, right? Whatever the stressors are, it's all of that. Stress doesn't have to be bad, but that's a whole other conversation. The power of stress. But when we're talking about in this way, one of the impacts, again, of stress, is that decrease in cognitive flexibility. And stress means that our limbic system and our Amygdala is highly activated. So basically we're on red alert all the time.

Christine:              Yeah.

Kristina:                 That's why we get the irritability. We have a greater startle response.

Christine:              Yes. Just on edge.

Kristina:                 At all. It's almost done. Right, I'm on edge. I can't catch my breath even though you're not out of breath.

Christine:              Yes.

Kristina:                 That feeling like the world is coming down on me.

Christine:              Your lungs are just too small suddenly. Yeah.

Kristina:                 Yeah. So breathing. Now I literally, people look at me and they just sort of roll their eyes and they're like, seriously? Seriously like, do you like have anything better than that? I'm like…

Christine:              I know. They want something new.

Kristina:                 Let me tell you. Yeah. And I'm going to say my techniques fall under another catchphrase. 'Simple, not easy.'They're very simple, but it's not easy because you have to make a commitment and you have to persevere in applying the technique. So it's simple but not easy.

Christine:              Love it, yeah.

Kristina:                 And so really validating that like, this isn't going to be easy, but if you don't want to feel as crappy as you feel, I can change that.

Christine:              Yeah.

Kristina:                 And we start that with breathing. So I'm going to throw in here another little app for you because this is one of my favorites. There's about a bazillion different good breathing apps and I will say to people, 'hey, find one search, find something that you love that works for you,'but the same group that developed Provider Resilience, did this app that I'm going to tell you about, and it's called Breathe2Relax. So it's the word Breathe with the e, 2 the number 2, Relax, also free, totally available. 

Christine:              Ok.

Kristina:                 And the reason I love this is it has an audio component, so there's a voice that tells you what to do. You can set the background, so you have a pretty background and you can adjust the length of the inhale and exhale so you can customize it. But the part I love the best is it has a little cylinder that fills up as you inhale and then the cylinder.

Christine:              So you visualize it.

Kristina:                 Exactly, exactly. If someone has an apple watch as an example, there's a that there's a little circle and it gets bigger when you breathe in.

Christine:              I love it, yeah.

Kristina:                 Fabulous. So again, we're talking like you can do this two minutes, two minutes or less when you go for a potty break. So, it also gives you a rate your stress, so you can rate your stress from low to high so you can track it as well is, it's always about tracking. But if I go to this, come on. Alright, I'll just start this and I'll show you a little teeny bit of it just so you can see the cylinder. And again, for those of you who are listening, check out the video so that you can see this because it's pretty awesome. All right, so oops.

Christine:              Oh yeah, I can see it. Alright and so now and again, yeah, I love that. So you have this cylinder filling up and basically emptying out again, I love it.

Kristina:                 Yes. And I picked flower background because it's nice and it's a soothing voice, whatever, but you can set it to whatever you want. So what we know is that all of our sensory memories, good and bad, are stored in the limbic system. That's what the amygdala does. And that's our warning system as well. So when we use additional sensory components, we can help calm the amygdala down even more. So this app in particular, we've got the audio sensory who have the visual sensory, right? Both of those are there as it's guiding us to do the breathing, which is the important piece that we're really trying to do. So it's the breath that makes such a difference. The amygdala in that with the other sensory components.

Christine:              Exactly. And that's what I love to tell people is that you are in control. Like your brain, yes, it is incredibly complex, but it's also incredibly basic, and you can control it. It's the best thing in the world, especially if I have people who are like, 'everything's out of control. It's spinning out of control. I'm just a slave to my thoughts.'And it's like, no, you're not. You can use your physiology to literally control your thoughts.

Kristina:                 Absolutely.

Christine:              Which I think is super powerful and empowering really people in so many different ways. I do these things with my clients before going to bed, but this is definitely something super easy. But yes, not or simple, not easy. Which I think is a great tool to let people know, and I love also that you told us what to look out for. So we're running out of time, but I think we know after this episode, we know what to look out for, what you watch out for, for ourselves. Like I definitely have a couple of yellow flags at the moment and super stressful at the moment. Right now. My business is going great. So lots of stuff going on. So I need to walk the talk as you said, but also for my clients, like, I looking back, I definitely had at least five to 10 clients where I would say they were definitely showing some signs. Inadvertently I do a lot of techniques that help burnout as well. But I loved that you said that one of the main things that you have to kind of think about referring out is that when people become stuck, you know.

Kristina:                 Yes.

Christine:              And really give up on themselves and just think this is never going to change. And if you don't have the right way of talking to them, I believe that you hit a wall and you're not serving them. So for everyone out there, if you do have a client like that, please, maybe they can even get in touch with you and ask you for advice. How would they do that?

Kristina:                 Oh absolutely. So you can always reach me through my website, which is a DrKristinaHallett.org. D r K r i s t i n a H a l l e t t dot Org. You can also email me and seriously my email is out there everywhere but it's Kristina M as in Mary, KristinaMHallett@Gmail. I'm so happy to talk to people. You can reach me through LinkedIn or Facebook and this is exactly it. And you know, one of the things that I do is I often partner with other coaches. So for example, if you were working with someone on your sleep coaching and they got to that point...

Christine:              I'm just like, oh, not quite there with my practice, which, you know, I do stuff paper to a certain limit but I'm not a clinical psychologist or psychiatrist or whatever, you know. So I know when I reached my limits I would just say, look Kristina, I want to refer you someone, let's just do this together. And if they fine with it actually may be exchanged notes, depends on the kind of course. Yeah.

Kristina:                 Exactly. And then I would work on that piece and then send them back to do the piece that they were doing, because I'm not trying to be an expert in everything either.

Christine:              Exactly.

Kristina:                 So one of the people that I work with in fact is teaching people about money management and being in charge of their financial side of their business. But same thing if a person you see this with entrepreneurs all the time, if they get burnt out, they're stuck.

Christine:              Yeah.

Kristina:                 Those blocks that need to be addressed so they can go back and do that. I don't want to teach somebody about the financial aspects of running their business. I'm good with mine, you know. So that kind of thing. So I absolutely love that, because to my mind, then everyone's getting to be in their wheelhouse, their area of expertise…

Christine:              Exactly.

Kristina:                 but also making a difference.

Christine:              Absolutely. And I think it's a sign of being an integrity and it's also a sign of being a high end coach if you have a referral network, if you have a team that you know can help you with, just showing that you have a great network and it's just professional. I just find people knowing when to say stop and having someone they trust that great to work with, that's just showing how professional you are. So anyone who's doing coaching but it has a lot of these types of people and it's like I don't feel quite equipped for that. I think Kristina would get better results. She obviously has the experience. She has the credentials. We just heard her speak, so everything's just been golden. Then do you get in touch with her. We have all the links on our website, 360healthbizpodcast.com. You'll just have to click on the links and you can get in touch with her and I just think this is amazing. Have a look at the video where she's demonstrating the app. We're going to link it as well in the post on the transcript and that's all we have time for today. Kristina, I cannot tell you how grateful I am for you being here and sharing all this system with us. I think it's a topic that's, you know, people roll their eyes as soon as they hear the word burnout because it's just been used so much, but it's very, very real and I think because so many people are fed up with it, they don't care to even look further into it. So I think this is a golden episode that every health practitioner is mandatory to listen to it.

Kristina:                 Well, thank you so much for having me on. As I said, this is my passion because I truly believe that we can feel better and when we feel better, we give better care and so that means that we're literally making a difference in changing the world, and we have to start with ourselves.

Christine:              Yes, we do. I love this. I'm totally in love with you right now. Crushing hard.

Kristina:                 Yes, yes, yes, yes. Ditto, so there with you.

Christine:              Alright, well everyone, thank you so much for tuning on, surf over to iTunes if you've enjoyed this episode and give us some love there, and all the links on our show notes on our website and we're looking forward to talk soon, next time together with Kendra and stay tuned for more business tips and also continuous education tips, which we did today. So thank you so much for being with us and that's it for today. So bye. 

Kristina:                 Bye.

How I Made 7.5K with only $60 Ad Spend on my Last Program Launch

Get an inside look at my recent launch strategy and outcome. With minimal ad spend and a low-priced beta program, I was able to generate 7.5K in under 10 days.

If you are scared to launch a product and/or program or you recently launched a program with less than desirable success, this episode is for you!

Christine and I take you step-by-step through my exact strategy that she used to bring 55 new clients into her Group Membership Program.

We take you through:

  • What you should be doing BEFORE you create a new program/product to guarantee success
  • How to generate excitement and hype leading up to a launch
  • What types of bonuses you should be offering and when
  • What types of communication to send out via email and social media
  • How to deal with unsubscribes
  • Exactly how you should structure your refund policy

Listen to this episode on our website, iTunes, Spotify or on your favorite podcast app.

Do you like this episode? Leave us a 5-star review on iTunes and we promise to give you a personal shout out on air.

Grab our FREE Practitioner Tool Kit to get a list and review of all the platforms Kendra and Christine use personally in their businesses to save time, money and generate consistent income.

Say hi to us on social:

Facebook @ 360healthbizpodcast

Kendra’s social media; Instagram & Facebook: @kperrynutrition

Christine’s Social Media: Facebook: @sleeplikeaboss,

Instagram: @ Christinehansen.holistichealth

 

Functional Testing – How to Use a Stool Test for Better Client Outcomes

Ready to take about poop?! Regardless of your niche as a health coach, we all know that gut health is important. But how do you actually heal your clients’ guts?

Most health practitioner makes one of several mistakes. They assume that diet alone is enough to heal the digestive system or they fail to consider parasites, bacteria or fungal infections.

Is there is a certain type of stool test you should be using? Is there a difference between the gut test that your Doctor runs and something like the GI-MAP test?

Did you know you can actually get a sense of the presence of infections via certain blood markers? (and yes, we will be sharing these exact markers).

What types of infections can you identify on stool testing and where can you go to get trained in proper interpretation of this tool?

Grab our free GI-MAP interpretation guide, complete with the blood chemistry patterns that may tip off a hidden gut infection: https://bit.ly/2y6XU9C

You can watch our the video version of our episodes below.

Head to our website and grab out Practitioner Tool Kit with over 30 tried and tested tools that Kendra & Christine have used to not only save time and money but to grow their practices to 6-figure health coaching businesses.

Welcome

Check out Kendra and Christine on their personal Social Media Channels:

@kperrynutrition

@sleeplikeboss

 

Contaminated Water – Your Guide to Drinking Clean Water & Filtering Tap Water

Why should you care about contaminated water? Our body is made up of around 45-50% water. Water is vital for our survival! But will any drinking water do?

 

I’m such a snob when it comes to drinking water. This is because, unfortunately, contaminated water is so common, even in developed countries. This is mainly because of old water pipes and chemical pollution. It’s so sad! It doesn’t matter where you live anymore.

 

For example, America has fluoride in their water supplies, which is a lethal toxin. What fluoride does is act as a mitochondrial toxin, and it sabotages the ability for us to create cellular energy, affecting the enzymes in our body. What makes this worse is that fluoride is a tiny molecule, making it extremely difficult to filter out once it’s in your water supply. Even if you have a whole-house carbon filtration system that has a large volume of carbon, you won’t be able to get it all.

 

Reverse Osmosis

Is Reverse Osmosis the way to go then? Reverse Osmosis (RO) systems remove water impurities, but not many are aware that they also remove the beneficial minerals and trace elements along with the harmful contaminants! Basically, it turns your water into “dead water!”

 

No life in it, no good minerals and elements whatsoever! In fact, the reverse osmosis process removes 92-99% of beneficial calcium and magnesium as well as removing chlorine, inorganic and organic impurities in your water. RO is like distillation.

 

Distillation of Water

A water distillation system is designed to purify water cheaply, quickly, and efficiently. To distil water, all you really need is a heat source and a condenser. Distilled water is an active absorber, and when it comes into contact with air, it absorbs carbon dioxide, making it acidic. The more distilled water a person drinks, the higher their body acidity becomes. Continually drinking this type of water is a bad idea because of its acidity. It is recommended for getting rid of toxins in the body, but once the toxins are gone, its job is done. So Reverse Osmosis is not the best option for drinking clean water.

 

What about ionized/alkaline water?

There’s been so much propaganda about ionized/alkaline water and how good it is for you, but the facts are that… there are no facts! No scientific proof that it is the best water and it is meant to do what it says it does. For example, drinking alkaline water supposedly “reduces the acidity in your body and restores it to a healthy alkaline state.”

 

According to many chemists though, that statement is false. Sure, there have been some small studies but the results are not conclusive. There are even possible side effects such as nausea, vomiting, and others.  It won’t magically boost your energy levels either. So, as you know, PLEASE do not believe everything you hear and read! So is ionized/alkaline water a good clean water drinking option? At your own risk, it might benefit you or it might make you sick. Definitely wouldn’t be the smartest idea to drink it all the time all day long.

 

So, what would be the best water to quench your thirst? Spring Water! This is the only type of water we all should be drinking. It’s quite amazing that, on its own, it has been filtered by the earth in ways that we don’t really understand. It contains a variety of trace minerals that our body desperately calls out for. So, if need water asap, look for glass bottled spring water from a reputable brand

 

What can we do if we cannot get our hands on spring water, either because of the price or where we live just doesn’t sell quality spring water? Well, if you care about your health, you need to think about and invest in a good filter. Even though it won’t get rid of everything all the time, it really has become more of a necessity than an option these days. There are some good filters out there and some even add those trace minerals that of body wants and needs.

 

Here are a few filters that I recommend that have been proven that really get the job done. And no, a ‘Brita’ water filter is not one of them! It just doesn’t cut it! It removes chlorine, but it does not block chloramine (which is just as bad). I highly recommend “Pure Effects Water Filter Systems,” it protects our drinking water and helps restore it back to its natural ‘pure’ state, entering our body whole and nutritious again.

 

“Berkey Water Filter” is also a good one that removes all impurities. It is so powerful that it is also classified as a “purifier,” and it is used worldwide as the international standard for water filters. It transforms the water into great tasting, pure drinking water, and does this all naturally without using chemicals and complicated processes.

There you have it, the best options for clean drinking water at your reach. Healthy water, healthy body.

3 Everyday Actions that Ruin Your Energy Levels and Cause Fatigue

If you are ready to ditch frustrating fatigue and cultivate some REAL energy, grab my Endless Energy Quick Guide and start feeling more energetic asap. 

 

Chronic caffeine consumption!

“I need a coffee!” Who hasn’t said this before? I know I have! Who loves to drink a coffee, tea, energy drink, or soft drink? Who drinks it because they think it gives you more energy? What about the times you get sleepy-eyed at work and feel that a coffee kick will do the trick? Well, think twice! Did you know that caffeine, even in the afternoon, can interfere with much-needed sleeping patterns? Chronic caffeine consumption can ruin your energy levels and cause unpleasant side effects like fatigue. Crazy, right?

 

It stimulates your central nervous system affecting your body in numerous ways. Knowing the symptoms of caffeine and its long-term effects on your body may make you think twice about having that fourth cup of coffee.

 

“Coffee is one of the most widely consumed beverages in the world, and the most commonly consumed psychoactive drug.”

 

Studies have shown that although it is safe when consumed in low-to-moderate amounts, extremely high doses of 1,000mg or more per day have been reported to cause nervousness, jitteriness, and similar symptoms in many people. However, did you know that it can have the opposite effect causing rebound fatigue after caffeine leaves your system? Yep! I know, who would’ve thought!

 

Caffeine acts as a central nervous system stimulant. When it reaches your brain, the most noticeable effect is alertness. You’ll feel more awake and less tired. Some people consider coffee to be a health drink, but like most foods, overindulging can cause problems. Don’t be fooled, thinking “another cuppa won’t hurt.”

 

Often, when people get a headache, they automatically think that they need a caffeine fix. This is usually linked to caffeine withdrawal. What happens is that the blood vessels in your brain become used to the effect of caffeine so when you suddenly stop consuming caffeine, it causes withdrawals and unwanted side effects. It can get to the point that your system becomes immune to its effects, no longer giving you that energy boost you want!

 

“A Mayo Clinic partnered study found that men who drank more than four 8 fl.oz. cups of coffee had a 21% increase in all-cause mortality.”

 

Not really something you want to hear, but it’s the truth!

 

So, like a wise proverb says, “everything in moderation!” Less coffee equals less fatigue.
 

Eating high carbohydrate foods for breakfast!

I’m sure that I am not the first person to tell you that breakfast is the most important meal of the day. It’s true. Breakfast sets the stage for your energy levels and blood sugar balance for the rest of the day.

 

I don’t know about you, but I love the smell of freshly baked bread straight out of the oven! Mmm… Unfortunately, eating too many carbohydrate foods for brekky is bad for your energy levels and can promote fatigue. Why?

 

According to the U.S. Dietary Guidelines, you should get 45 to 65 percent of your total daily calories from carbohydrates.

 

Does this mean yes to potato chips, pizza, and doughnuts? I’m sorry but no. Ideally, you should get your carbohydrates from whole grains like brown rice, quinoa, oats, non-starchy veggies, meats, fruits, and eggs.

 

Carbs, especially refined carbohydrates, and starches give your body a rush of energy, but it’s short-term. Things like granola, cereal, toast, and pastries do you no energy favors. When your body releases insulin to control your blood sugar levels, those carbohydrates -which have now converted into sugar- make their way to your muscles, liver and other organs leaving you feeling sluggish and tired.

 

Many people think that they should have a load of carbs for brekky, thinking, ‘this will keep me going till lunch.’ Well, not really. You should be eating protein for brekky. Eating protein for breakfast helps you to stabilize your blood sugar. Your cortisol is highest in the morning, and your glycogen reserves are somewhat depleted. Eating carbs will quickly make it full, but it’s a quick fix and is short lived. Eating protein helps to stabilize blood sugar for longer, keeping you feeling less hungry during the day, helping you eat less.

 

So in a nutshell, protein is fantastic for stabilizing your blood sugar and helps keep you energized all morning. My favorite breakfast is poached eggs on roasted yams with sauerkraut and avocado.

 

Going to sleep after 10:30pm!

Why is going to sleep before 10:30pm so darn important? What connection is there with your energy levels?

 

Well, did you know that the deepest and most regenerative sleep occurs between 10pm – 2am? After 2am, your sleep becomes more superficial. Yep! If your body is chronically deprived of this regenerative sleep between those times, you may still feel tired when you wake up in the morning.

 

Having excellent deep sleep has many benefits such as: maintaining a healthy weight, fighting high-stress levels, and keeping your energy levels HIGH! Who doesn’t want these benefits, right?

 

Now, why? Why 10-10:30pm, and what does it have to do with our energy levels?

 

It all has to do with an internal clock lodged deep inside your brain that regulates your sleep – the pineal gland. Yep, amazing stuff. What happens is, the pineal gland receives information about sunlight or light through your eyes. When the sun sets, that gland tells your body it’s dark outside, and this is when melatonin steps in, affecting your sleep. How amazing, right? So, how can you work with this amazing internal clock? Well, after the sun goes down, keep lights low or use candles. Bright lights will make your pineal gland think it is still daytime and mess up your melatonin levels.

 

Your body removes the effects of free radicals that have been produced by stress throughout the day when you sleep. This natural, nocturnal clean-up crew, maintains your physical balance without barely any effort. All you need to do to benefit from this process is to sleep when your pineal gland sends the melatonin signal.

 

So, turn off all electronics! Yes, you guessed it, this means no TV, no Netflix, no Instagram, no Facebook, etc.

 

 

 

A-Z Small Intestine Bacterial Overgrowth (SIBO) Series Part 1

This is Video 1 of the A-Z SIBO Series! 

In my experience, Small Intestine Bacteria Overgrowth is the most misunderstood GI condition. I have hundreds of people contacting me after their current practitioner was unable to help them. Don’t let your SIBO patients down! 

In this video quick series, I will teach you how to treat SIBO from start to finish. In Video 1, I will discuss the different types of SIBO you may encounter (and yes, the type does matter). I will discuss the different causes of SIBO and why SIBO may NOT be the first place to start. I will also discuss ways to test for SIBO and which is the best test for the most accurate results. 

If you are a practitioner and are interested in mentoring with me, I offer practitioner mentoring consults to help you understand your client’s SIBO tests and treatment protocols. I also mentor in interpretation for the GI-MAP test, DUTCH hormones testing, functional blood chemistry, metals testing and Hair Mineral Analysis. If you want me to help you understand your patients’ results you can book an appointment here.

 

1 2 3 10