Lots of you are asking if you should have a downsell, especially with Black Friday coming.
I’m a huge fan and I use one in most of my launches. In this episode I break down what a downsell is, when to offer it, how it works on a sales call versus in a launch, and the downsell ideas that actually work.
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What we cover:
- What a downsell is: a cheaper way to work with you, offered to someone who said no or not yet
- Why a downsell has to come after the main offer, never next to it, or it eats your bigger offer
- How I run a downsell after a webinar launch: the main cart closes, then the downsell goes out for two days (sometimes three)
- How to offer a downsell on a sales call when someone says it’s out of budget
- The hybrid launch setup: apply or book a call for the main offer, then a buy-now downsell by email
- Price points: why $297 to $397 and below can sell without a call or webinar, and why I can sell up to $1,500 by email (warm audience, strong messaging, years of practice)
- Downsell ideas: the self-study version of your program, a smaller package, a one-time audit or breakthrough session
- A real coaching example: a coach who sells lab testing and why a $500 education-only downsell would work against her own messaging
- Why a downsell needs a specific name and real positioning (a plain one hour consult is a terrible downsell)
- How to pick your downsell by looking at the main reason people say no: money or time
- The “why didn’t you buy” email: a one-question anonymous Google Form, and how to use AI to find the trends in the answers
RESOURCES:
- Google Forms: forms.google.com
- Claude: claude.ai
- ChatGPT: chatgpt.com
- Health Coach Accelerator (HCA): https://go.kendraperry.net/apply-hca
- Kendra’s website: kendraperry.net
- Kendra on Instagram: @kendraperryinc
Leave the podcast a 5-star review: https://ratethispodcast.com/wealthy

