“Do I need to run a live cohort?” I hear this all the time, and a lot of new HCA students come in thinking the answer is yes. It’s not that simple. Live cohort and evergreen are both good options. Which one fits depends on what you want your business to look like.
In this episode I define both, then walk through the pros and cons of each from someone who has run both. I ran HCA as a live 90 day cohort five times before turning it evergreen in September 2021. I talk about why live cohorts are great for testing a new program and create real urgency, why everything riding on one launch is brutal (including the time I emailed 900 people from my toilet at 3 a.m. the night before a webinar), and why evergreen takes the pressure off but still needs live promotions. I also get into why automated funnels convert at half the rate or less, and why the automated webinar funnel that worked for three years in my own business just stopped.
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The pros and cons in short:
- Live cohort, pros: a complete container with closure, more engagement and energy, instant feedback on your content, true urgency, and real time off between cohorts.
- Live cohort, cons: everything rides on your launch, a flop means a two to three month wait, and you lose buyers who are ready when nothing is open.
- Evergreen, pros: less stressful launches, you can enroll and make money all the time, and it can be the one core program your business runs on.
- Evergreen, cons: less true urgency, you still need live promotions, you’re supporting people all the time, and it can be harder to keep everyone engaged.
Takeaway: there’s no right or wrong model, and nothing you choose is set in stone. It’s easier to go from live to evergreen than the other way around. If you go live cohort, have baseline income from something else, like 1:1 clients, so a flopped launch doesn’t wreck you. If you go evergreen, keep running live promotions.
RESOURCES:
- Health Coach Accelerator, my six month business mentorship for health coaches and practitioners: go.kendraperry.net/hca
- Find me on Instagram: @kendraperryinc
- Website: kendraperry.net
Live Cohort Programs vs Evergreen: Pros, Cons, and How to Choose
If you’re building a group program, someone has probably told you that you need to run it as a live cohort. Everyone starts on the same day, everyone finishes on the same day, and you teach it live. I get this question constantly, and a lot of coaches who join HCA show up convinced that a live cohort is the only real way to run a group program.
It isn’t. Live cohort and evergreen are both good options. Each one has real upsides and real costs, and the one that’s right for you depends on what you want your business, and your life, to look like.
I’ve run both. I started with live cohorts and moved to evergreen, and I’ve seen what each model does to your launches, your income, your stress level, and your calendar. This article breaks down what each model is, the pros and cons of each, and how to decide.
What Is a Live Cohort Program?
A live cohort program has a defined start date and a defined end date. Everyone in the group starts on the same day and finishes on the same day. This works for a group program, and it also works for a hybrid, which is a group program that includes some kind of private support.
Say you launch a program and everyone starts on September 1st. Everyone finishes on December 1st. It’s a fixed container. When it ends, it’s over.
The teaching is usually done live, although it can be recorded. If it’s recorded, it’s typically dripped out, which means you release it week by week or every other week. On top of the education, there’s some kind of live coaching.
What Is an Evergreen Program?
An evergreen program means ongoing enrollment. The program is always available, and people can join at any time.
That changes how the education works. You aren’t teaching it live. The education is recorded, so people come in, go at their own pace, and consume it on their own time.
Evergreen Doesn’t Mean “Alone With a Video Library”
Most people picture a pile of videos and no support. That’s not how I build evergreen programs. Depending on the type of program you offer, there’s usually some kind of live component on top of the recorded content.
I call this the Evergreen Experience Model. It’s an evergreen program that combines evergreen content with live support. I believe people need support, especially when they’re going through a transformation. Health coaching and business coaching are both transformation-based, so having a human in the loop matters. You can get a little bit of both worlds inside one program.
The key difference is simple. With evergreen, people can enroll at any time. With a live cohort, they can’t.
The Pros of a Live Cohort Program
Let’s start with what’s good about live cohorts, because there’s a lot.
It’s a Complete Container
A live cohort feels whole. You get closure because everyone starts and ends at the same time. There’s a beginning, a middle, and an end. For a lot of coaches, and a lot of clients, that feels really good.
More Engagement and Energy
There’s something about the energy of a group doing the same thing at the same time. When everyone starts on the same day and ends on the same day, it’s easier for people to stay on track. There’s more excitement. People also tend to be more engaged when they watch the education live than when they watch a recording on their own.
Instant Feedback on Your Content
This one is huge for you as the creator. When people watch you teach live, they’re in the chat. They ask questions. You get real feedback on your content in real time.
That makes a live cohort a great way to test a new program. I don’t think every program has to start live, but in a lot of cases I think it’s really beneficial to run the first version live, because you learn so much from it.
Nobody hits it out of the park on the first round. There’s always something. People get confused in one spot. Maybe it’s too much. Maybe you gave them too many action steps and they couldn’t get them done. From a delivery standpoint, you want to know where those friction points are, where people get stuck, and where they get confused. That’s how you make the program better and optimize it over time.
Every program I’ve run, I did as a live version before I turned it evergreen. You’re not locked into either model forever. You can change how you offer your program, and I did exactly that.
True Urgency
A live cohort gives you urgency that’s real. There’s an actual start date, and once the cohort starts, people can’t get in.
That makes your launch easier in one big way. You don’t have to invent urgency. You don’t need a discount or bonuses to make people move, although those work too. A real deadline is simple to understand: enrollment closes on August 29th because we start on September 1st, and once it closes, you can’t get in because I need to know numbers. That kind of time urgency makes people take action faster.
True Time Off
During a cohort, you’re supporting your students. Once it ends, those people are technically not your clients anymore, unless you enroll them into something else, like an evergreen membership.
That’s a real perk if you travel, or if you’re in a stretch of life where you don’t want to answer questions in a Facebook group or a community. The cohort ends and you get a break.
The Cons of a Live Cohort Program
Now the other side. There are quite a few cons, and most of them come from one thing.
Everything Rides on Your Launch
When you run a live cohort, everything hinges on the launch. There’s really no way around that, and it makes launching incredibly stressful.
You have a start date. You run the program. Once that date comes, you can’t enroll people into the middle of a cohort. The only way to make more money is to start a new cohort.
Some coaches are fine running overlapping cohorts. Say you run a three month program, and at the six week mark you start a new cohort. For six weeks, you have two cohorts going at once. That’s totally fine, and you can absolutely do it. Not everyone can handle that, though, and not everyone has the time. It also doesn’t fix the core problem, which is that the launch date is still a high pressure moment. If the launch goes badly, there’s nothing to fall back on.
Things Go Wrong in Launches
Here’s the thing about launching. When everything hinges on one launch, it puts a lot of pressure on you, and things can go wrong. I’ve had so many things go wrong in my launches, especially in the past year.
I literally got norovirus at midnight the night before a 9 a.m. webinar. I realized around 3 a.m. that I was ejecting my insides and there was no way I was doing that webinar. So I had to email 900 people from my toilet at 3 a.m. to tell them I was rescheduling.
I still made sales in that webinar, but that kind of thing obviously hurts conversion. If everything had hinged on that one webinar, it would have been extremely stressful. Technical issues happen too. You can get sick. A lot of things can affect the results of a live launch.
A Flop Means a Long Wait
If your launch flops, you’re probably waiting two to three months to try again. That’s what eats people alive. It’s also what builds so much launch fear in coaches. If they don’t sell it, they know they have to wait, and they spend the whole launch knowing it.
You Lose the People Who Are Ready to Buy Now
When your cohort is closed, you have nothing to offer someone who’s ready today. If you don’t have something available for a person who’s ready to buy, they go somewhere else. That’s a real cost of the live cohort model, and it’s worth counting.
The Fix: Build Baseline Income Underneath It
If you love the live cohort model, I’m not telling you to drop it. I’m telling you to put something stable under it.
My recommendation is that you have something else to sell that’s evergreen. One-on-one coaching is a good example. Maybe your one-on-one coaching is available at any time, and then you run two to three group cohorts a year. The one-on-one work forms your baseline income. That makes it a lot less stressful when a launch doesn’t go your way.
And I’ve been doing this a long time, so I’ll tell you straight: launches flop. Sometimes it’s because of things outside your control. Sometimes it’s just because people don’t buy. Baseline income gives you stability when that happens.
The Pros of an Evergreen Program
The biggest reason I moved away from live cohorts is the launch stress. That’s also the biggest pro of evergreen.
You’re Not Gambling Everything on One Date
I ran my program as a live 90 day cohort five times. It started out as a course, and I turned it evergreen in September 2021. The main reason was that I found the launches very stressful. I wanted to move away from the live launch model, and I wanted people to be able to enroll at any time.
With an evergreen program, you build it once, and then you enroll people continuously. You aren’t betting your whole month, or your whole quarter, on one launch.
It Handles Big Months and Small Months
An evergreen program accommodates both. If you have a big month, great. If you have a small month, you’re still enrolling clients, so you can get clients and make money all the time. When you have the right systems in place, you can make sales every day.
A Bad Launch Isn’t a Disaster
Inside HCA, we used to have students start with live cohorts. We noticed it put so much stress on them that we changed our advice. Now we recommend most students start with evergreen, because it actually makes them more confident about launching.
Here’s why. If the launch doesn’t go well, that’s okay. We can put them on an eight week client enrollment plan so they keep enrolling people into the program even after a launch that didn’t go the way they wanted. Nothing is hinged on one moment.
The Cons of an Evergreen Program
Evergreen isn’t a free ride, though. It has real trade-offs, and some of them catch people off guard.
You Lack True Urgency
When your program is always open, nobody has a real reason to decide today. A lot of coaches get this part wrong. They think that once enrollment is always open, people will just enroll all the time.
They won’t. You still need live promotions.
You Still Need Live Promotions
A live webinar is still the best and most effective way to sell, in my opinion. People need urgency. They need deadlines.
Think about the grocery store. The raspberries are not always on sale. Think about Target. The shirts are not always on sale. If everything was on sale all the time, people would never take action. That’s why there are deadlines in every type of marketing, and you have to do the same in your own business.
If you only put your program on a sales page on your website and wait for people to buy, you’ll wait a very long time. It will be very rare for someone to buy, and you won’t have consistent or predictable revenue. People need a reason to buy now.
What to Use as Urgency Instead
With evergreen, you still run live launches. You still have a deadline. The difference is that the urgency isn’t “enrollment is closing.” You can offer a special discount. You can offer bonuses that expire. You can even offer limited spots. There has to be a reason to take action now.
What About Automated Evergreen Funnels?
People ask me about this all the time. What about an evergreen program with an automated funnel, like a recorded webinar that leads to an order form, an application, or a sales call?
It’s a legitimate strategy. But your conversion will drop by at least half, and more likely by 50 to 70%.
Here’s an example. Say you run a live webinar and 300 people sign up. You convert 5% of them, so every time you run a webinar, you get 15 sales. In an automated evergreen funnel, you’re unlikely to get more than seven sales. That 5% drops to 2.5%, but more likely to 2%, or even 1%. It’s really hard to get over a 2% conversion with evergreen, and that 1 to 2% is only if you hit it out of the park.
The reason is trust. The more you pull yourself out of a funnel, and the less you’re involved in the sales process, the less humanity there is. People are less likely to buy. That’s just true of automated selling.
I’m not saying it can’t work. But with lower conversion, you need a lot of traffic. That means spending a lot of money on ads, and being really good at messaging, copywriting, and sales. The coaches I support inside HCA usually aren’t there yet. They need clients, and I don’t want to help them chase a very low conversion when their skills aren’t quite there.
My Own Automated Funnel Stopped Working
I’m also seeing automated funnels work less and less, even with the shift in the market right now. Again, everything is possible, and everything can work. I just see it not working as well.
I’ve experienced this in my own business. I had an automated webinar funnel for HTMA Expert that worked so well for three years. Then it stopped working. My retention was good. Everything was good. It just stopped making sales. When I moved that funnel to a live webinar, I started making sales again.
I’m a business owner. I want to make money and enroll clients. So I’m happy to stick with the live model.
You’re Supporting People All the Time
With an evergreen program, there’s no break between cohorts. People are always in the program, so you’re always supporting someone. That’s hard if you have an aggressive travel schedule.
You can build boundaries. You can build your program however you want. Maybe you set up office hours so support only happens at certain times of the week, and you build everything around that. But you won’t get the natural break that a live cohort gives you, and you need to plan for that.
Engagement Can Dip
With evergreen, you can get less engagement. Many coaches worry about dead communities and dead Facebook groups, and a quiet community can affect the energy inside your program. When you use the Evergreen Experience Model we teach inside HCA, this is less likely to happen. But it’s worth thinking about before you pick.
No Closure, and It’s Harder to Track Clients
With a live cohort, you get a start and a finish. With evergreen, you don’t get that closure. Everyone comes in at different times. That can make it harder to keep track of your clients. It can also make it harder for clients to stay motivated, because they’re on their own timeline instead of in the energy of a group that starts and ends together.
Can You Switch From One Model to the Other?
Yes, and nothing you choose is set in stone. I started with live and moved to evergreen. You can do the same.
It’s a lot easier to go from live to evergreen than from evergreen to live. You can do it the other way, but you can’t do it right away. If you’re running an evergreen program and decide you prefer the container model, you have to let everyone finish the program first.
For example, HCA is a six month program. If I decided today that I didn’t want to run it evergreen anymore, I’d need to wait six months for everyone to get through before I could sunset it. With a live cohort, you can just decide that your next launch is for the evergreen version.
How to Choose Between a Live Cohort and Evergreen
Start with one question. What do you want your business to look like?
There’s no wrong way to run a program. Each model comes with good things and bad things. There’s no perfect way to run a business or a program. The best fit is the one that lines up with your personality, your lifestyle, and your money situation.
Live Cohort May Fit If…
- You want a clear start and end, and the closure that comes with it.
- You like teaching live and getting feedback in real time.
- You want real time off between groups.
- You have baseline income from something else, like 1:1 clients, another program, a part time job, or a partner’s income, so a flopped launch won’t wreck you.
Evergreen May Fit If…
- You want less stressful launches and the ability to enroll clients every day.
- You’re fine running live promotions with discounts, bonuses, or limited spots instead of a closing cart.
- You can handle supporting people at different stages at the same time.
There’s No Wrong Way, and It’s Never Set in Stone
Live cohorts give you closure, energy, instant feedback, and true urgency. They also put everything on your launch, and a flop means a wait. Evergreen gives you less stressful launches and the chance to make sales every day. It also takes away the natural finish line, and you still have to run live promotions to create urgency.
You don’t have to get it perfect on the first try. Pick the model that fits the business and the life you want right now. If it stops fitting, you can change it. The move takes some work, but it’s always an option.
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